Job Title: UNIX Technical Support
Date Posted: 11-03-2006
Job Location: Alabama-Anniston
Job Type: Part Time
Education Level: High School or Equivalent
Work Experience: 5+ to 7 Years
Job Shift: Third Shift
Hourly Salary: $20-$30/hr
Company Name: Sapphire Co
Contact Information: Janine   Lock (
Job Description:
You will be providing customer technical support
                          by troubleshooting and resolving software related problems, using
discretion to provide a timely solution of problems and ensure customer satisfaction,
categorizing calls in order to determine emergency or non-emergency actions, documenting all
required customer and problem resolution information in the database and referring customer
problems to the Tech Lead or Developer when resolution is not possible at your level.
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