Job Title: Bill Formatter Sr. SME
Date Posted: 09-14-2007
Job Location: Texas-Dallas
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 2+ to 5 Years
Job Shift: First Shift
Yearly Salary:DOE (Depend on Experience)
Company Name: Amdocs
Company Website:
Contact Information: Amdocs   Amdocs (
Job Description:
Amdocs, a 1.5 billion dollar global leader in software solutions for the communications and
service providers industry, is currently seeking an experienced Bill Formatter Sr. SME in
Dallas, TX.

Major Responsibilities:

Supporting Billing Tier 1 (customer)

Supporting QA testers (customer)

Providing fixes and workarounds

Answering customer queries

Communicating with developers.

Maintaining CMM standards.

Other OGS team activities.


Education: Bachelors degree or equivalent.

Experience: 2 – 4 years of hands on experience in Ensemble with expertise in Bill Formatter

Ensemble billing experience preferred.

Must be Expert in Bill Formatter

OGS Experience  

Languages:  BF  GUI, C/UNIX, XML, Scripiting in Shell, SQL

 Strong customer facing skills

Establish good working and personal relationship with the customer

Be a team player 

Prioritize reasonably 

Communicate effectively within the team

Confident, resourceful, motivated, takes initiative 

Strong sense of responsibility 

Ability to multi-task

Learn and apply new material 

Resolve complex problems 

Work under pressure 

Cope with ambiguous situations and adapt rapidly to new ones 

Must also be: Service-oriented, Organized, Precise, Thorough, Cooperative, Pleasant and


Amdocs at a Glance:

Amdocs is the world’s leading provider of billing and CRM products and services for true,
integrated customer management. Amdocs combines innovative software products and services with
deep business knowledge to deliver true, integrated customer management to the world’s leading
service companies. 

Our best-in-class billing and CRM products seamlessly link all business processes – marketing,
sales, ordering, delivery, fulfillment, customer-facing billing, settlement, service, support,
and analytics – resulting in stronger, more profitable customer relationships. Amdocs enables
its customers to implement their business strategy with rapid return on investment, lower
total cost of ownership and improved operational efficiencies.

With an unsurpassed 23-year track record of successful delivery of large-scale,
mission-critical systems and more than 8,000 information systems professionals worldwide,
Amdocs supports a global customer base of more than 1600 leading communications and service

Amdocs Offers:

Competitive compensation packages

Strong benefits package (401k, medical, and long term disability)

Annual Bonus Program

Tuition Reimbursement 

Internal Training Department

Amdocs is an equal opportunity employer.

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