Amdocs, a 1.5 billion dollar global leader in software solutions for the communications and
service providers industry, is currently seeking an experienced Bill Formatter Sr. SME in
Supporting Billing Tier 1 (customer)
Supporting QA testers (customer)
Providing fixes and workarounds
Answering customer queries
Communicating with developers.
Maintaining CMM standards.
Other OGS team activities.
Education: Bachelors degree or equivalent.
Experience: 2 – 4 years of hands on experience in Ensemble with expertise in Bill Formatter
Ensemble billing experience preferred.
Must be Expert in Bill Formatter
Languages: BF GUI, C/UNIX, XML, Scripiting in Shell, SQL
Strong customer facing skills
Establish good working and personal relationship with the customer
Be a team player
Communicate effectively within the team
Confident, resourceful, motivated, takes initiative
Strong sense of responsibility
Ability to multi-task
Learn and apply new material
Resolve complex problems
Work under pressure
Cope with ambiguous situations and adapt rapidly to new ones
Must also be: Service-oriented, Organized, Precise, Thorough, Cooperative, Pleasant and
Amdocs at a Glance:
Amdocs is the world’s leading provider of billing and CRM products and services for true,
integrated customer management. Amdocs combines innovative software products and services with
deep business knowledge to deliver true, integrated customer management to the world’s leading
Our best-in-class billing and CRM products seamlessly link all business processes – marketing,
sales, ordering, delivery, fulfillment, customer-facing billing, settlement, service, support,
and analytics – resulting in stronger, more profitable customer relationships. Amdocs enables
its customers to implement their business strategy with rapid return on investment, lower
total cost of ownership and improved operational efficiencies.
With an unsurpassed 23-year track record of successful delivery of large-scale,
mission-critical systems and more than 8,000 information systems professionals worldwide,
Amdocs supports a global customer base of more than 1600 leading communications and service
Competitive compensation packages
Strong benefits package (401k, medical, and long term disability)
Annual Bonus Program
Internal Training Department
Amdocs is an equal opportunity employer.
UNSOLICITED AGENCY PRESENTATIONS WILL NOT BE HONORED.