We are seeking a Support Technician with experience managing the support needs of a field
office for a mid-size company with a national presence. The ideal candidate is a self-starter
with a mix of helpdesk and deskside support experience along with remote hands-on experience
with Windows server and LAN / WLAN infrastructure components for voice, video and data.
This position involves hands-on client system support, first level remote troubleshooting for
off-site employees, basic LAN / WLAN administration, telecom & videoconferencing support and
desktop / laptop hardware deployment & reconfiguration.
Windows XP Professional in a networked environment
Anti-Virus software (Symantec)
Anti-Malware software (Trend, CounterSpy)
MS Office 2003
MS Project 2000/2003
Additional Desirable Skills:
Windows 2000 Server
Windows 2003 Server
3 to 5 years experience with the essential skills
Undergraduate college degree and/or equivalent work experience and/or certifications
Self motivated, self starter, excellent communication and organizational skills
The ideal individual will be objective, highly organized, detail oriented, must be able to
develop an effective working relationship with all levels of the company’s staff and
management, and provide support to the company’s business requirements, both by working as
part of a team and independently.
The candidate will be required to install, troubleshoot and fix operating systems, hardware,
network cards and application software, deploy workstations and laptops, connect equipment to
our LAN, and install printers, peripherals and additional computing components.
imc˛ is a privately held Internet marketing agency with a proven record of success. Our team
members embrace challenge with an unrivaled passion to deliver quality work that exceeds our
clients’ objectives. Our talented team creates a tight-knit culture that is innovative and
fanatical about its creativity and success.
imc˛ not only has a proven record of success, but it is also a great place to work! We offer
ground breaking and challenging work in a non-corporate environment that is professional
without being stuffy.
imc˛ is an equal opportunity employer that encourages and fosters diversity in the workplace.
We offer competitive benefits such as 401(k) and health and dental insurance. To be considered
for this position, you must be located in the New York City metropolitan area and authorized to
work for any employer without the need for H1-B Visa sponsorship.