Job Title: Account Supervisor
Date Posted: 09-28-2007
Job Location: New York-New York City
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 5+ to 7 Years
Job Shift: First Shift
Yearly Salary:DOE (Depend on Experience)
Company Name: Euro RSCG Life
Company Website:
Contact Information: David   Klein (
Job Description:
I.     Position Summary 

The Account Supervisor (AS) is a brand champion, demonstrating strong ownership of the brand
keeping the focus on brand success. An AS manages his/her business including the supervision
of the account team. Often, an AS has subordinate(s) for whom he/she is responsible.  


II.   Responsibilities 

Project Development

∑        Develops strategic skills, masters tactical planning and implementation

∑        Ensures all creative and tactics developed support the brand positioning 

∑        Continually seeks brand building opportunities/ways to overcome obstacles

∑        Appropriately interprets and applies market research data 

∑        Participates in development of a strategic communications plan with alignment between
issues, strategies, and tactics

∑        Leads creative and account teams in the development of breakthrough creative to
ensure high quality agency output, reflective of consistently superior creative product

∑        Champions the creative product

∑        Provides appropriate supervision to his/her direct reports

∑        Works with team to ensure all work is delivered on time and accurately


Client Relations

∑        Maintains key client contact and ensures the client is kept apprised of the status of
all jobs and ongoing progress

∑        Attends client meetings/conventions/market research and handles timely follow-up

∑        Delivers recommendations for programs, big ideas, and incremental income, and seeks
opportunities to continually strengthen quality of client relations



∑        Maintains financial control of all client work (estimates, jobs, fees, billing)
within the guidelines of the clientís budget

∑        Generates project lists for fee development 

∑        Prepares forecasts and updates regularly

∑        Identifies opportunities to realize incremental income


Team Building/Leadership

∑        Spearheads preparation of strategic options, copy strategy, and creative 

∑        Provides clear direction and establishes expectations for subordinates 

∑        Delegates tasks as appropriate while ensuring quality meets agency standards

∑        Evaluates performance of account team members and makes developmental

∑        Advocates for staff growth and development while providing clear and regular
performance feedback


III.           Performance Standards 
∑        Demonstrates client and brand knowledge

∑        Demonstrates passion for the brand and creative product

∑        Earns the respect and trust of the client and of his/her internal agency team

∑        Is in command of all key data pertaining to his/her brand

∑        Knows his/her brand inside and out, and is able to clearly communicate a point of
view regarding strategic issues relevant to the brand

∑        Is on top of specific tasks that have been delegated to other members of the team

∑        Effective at providing direction and answering team questions about assignments

∑        Helps ensure that appropriate resources are available to cover the workload during
heavy volume periods (such as for POA submissions)

∑        Demonstrates an understanding of brand positioning, the product, and its performance

∑        Demonstrates an understanding of income sources and client compensation structure

∑        Understands the objectives and outcomes of common market research methodologies

∑        Demonstrates excellent interpersonal and listening skills

∑        Exercises good judgment

∑        Works well with others; team player

∑        Manages time well

∑        Excellent verbal and written skills; solid presentation skills

∑        Professional conduct 

∑        Demonstrates the ability to hire and retain highly capable people while fostering
diversity and career development

∑        Follows up to ensure goals are met through encouragement and constructive feedback
and provides direction when needed


IV.  Requirements

∑        Bachelorís degree

∑        4-6 years in account services at a healthcare communications/advertising agency.

∑        Strong knowledge of Microsoft Office (Word, Excel, PowerPoint)
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