Job Title: Windows Server/ Desktop Systems Engineer
Date Posted: 09-26-2007
Job Location: Massachusetts-Boston North
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 5+ to 7 Years
Job Shift: First Shift
Yearly Salary:DOE (Depend on Experience)
Company Name: Harte-Hanks
Company Website:
Contact Information: David   Lobley (
Job Description:
Duties and Responsibilities:


         Be a hands-on resource for resolving Windows server and desktop systems in a
fast-paced environment

         Be part of a team of people supporting over 300 desktops and more than 120 servers
and applications

         Maintain desktop applications including Microsoft Office suite, email, sales force
automation applications, etc.

         Work directly with internal customers to resolve desktop and server related issues

         Ensure operating systems are kept up to required patch levels

         Develop automation and imaging solutions for desktops and servers

         Install and maintain desktops and associated software

         Install and maintain large scale enterprise servers supporting internal and external

         Identify broader technical issues and work with other team members to design and
implement solutions

         Maintain a secure environment and provide maximum system availability in a 7x24

         Look beyond the technology to identify areas of potential improvement in the
organization and the business

         Maintain third party software including various operating systems and applications  



         5+ years experience in desktop support and/or Windows Server administration

         Experience with computer hardware diagnostics and repair

         Experience supporting Windows XP

         Experience with Windows 2000 Server, Windows Server 2003

         Experience supporting standard desktop applications such as Microsoft Office

         Experience supporting Microsoft Windows Server operating systems and associated

         Experience supporting Lotus Notes (client), Hummingbird or PBX phone systems a plus

         Experience with Ghost or other imaging products and methods a plus

         Excellent learning and troubleshooting skills

         Ability to maintain hardware and software in a 7x24 environment

         Should have an understanding of RAID storage 

         Project management experience a plus
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