This position is primarily responsible for receiving Customer orders from key, high volume
customers and processing corresponding purchase orders with our production Factories. This
involves timely communication and coordination of requirements, inquiries and issues between
all related Customer, Sales and Factory parties.
Principle Duties and Responsibilities:
∑ Complete understanding of customer compliance requirements. Create and maintain
comprehensive compliance instructions for each Customer and Factory.
∑ Solid knowledge of Customer programs and products in order to effectively handle
inquiries and issues.
∑ Review incoming Customer orders for completeness, accuracy and special instructions.
Enter customer orders into AS400.
∑ Process corresponding Purchase Order(s) to Factories. Communicate special
requirements and instructions. Prepare Customer invoicing for Factories.
∑ Expedite purchase orders with Factories to ensure on-time shipment. Coordinate
delivery of orders to customerís forwarders.
∑ Communication of all product and order issues or delays with Customer, Account
Manager, Sales Rep, and Factory.
∑ Maintain File Maker item and order database. Maintain Excel tracking sheets.
∑ 3+ years of Customer Service and/or Purchasing background
∑ Excellent written and verbal communications skills
∑ Highly organized and detail oriented
∑ Strong sense of urgency
∑ Microsoft Office skills - Filemaker and AS400 experience a plus
GKI/Bethlehem Lighting has a competitive compensation and benefits package including medical,
dental, and 401(k). You can check us out at www.gki-bethlehem.com
LOCAL CANDIDATES ONLY, PLEASE. NO RELOCATION ASSISTANCE AVAILABLE.