Job Title: Restaurant Server/ Busperson
Date Posted: 10-02-2007
Job Location: Massachusetts-Boston
Job Type: Full Time
Education Level: High School or Equivalent
Work Experience: Less than 1 Year
Job Shift: First Shift
Yearly Salary:DOE (Depend on Experience)
Company Name: Holiday Inn
Contact Information: Sandy   Bates (sgrant@fine-hotels.com)
Job Description:
Duties:

* Prepares room for dining by clothing tables and setting decorations, condiments, napkins,
service plates, and utensils.

* Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage
control policies.

* Helps patrons select food and beverages by presenting menu; offering cocktails and
aperitifs; suggesting courses; explaining the chef's specialties; answering food preparation
questions.



* Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons'
special dietary needs and special requests.



* Keeps kitchen staff informed by noting timing of meal progression.



* Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering
accompaniments and condiments from service bars.



* Responds to additional patron requirements by inquiring of needs; observing dining process.



* Maintains table setting by removing courses as completed; replenishing utensils; refilling
water glasses; being alert to patron spills or other special needs.



* Concludes dining experience by acknowledging choice of restaurant; inviting patrons to
return.



* Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and
payment to hostperson; returning change or credit card and signature slip to patrons.



* Contributes to team effort by accomplishing related results as needed.



Skills/Qualifications:

General Math Skills, Verbal Communication, Customer Service, Resolving Conflict, Teamwork,
Persistence, High-Energy Level, Selling to Customer Needs, Thoroughness, Professionalism,
Client Relationships
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