Supervisor - Boston-Logan International Airport, Boston, MA
Flight Services & Systems - A nationwide airline services company has an immediate opening for
Supervisor. This position reports directly to the General Manager and is responsible for the
day to ramp operations with our airline partner.
Benefits: medical/dental/life insurance - tuition reimbursement, 401K Savings Plan
Location: Boston-Logan International Airport
Responsibilities
Delivery of excellent customer service by both yourself and
your staff to the airlines and passengers.
Lead a supervisory team and front line employees to meet the
location and corporate goals.
Ensure proper staffing
Develop employees to their fullest potential
Maximize operational performance, adjusting to changes in
operation conditions
Proactive solving of problems, including but not limited to ontime
performance
Maintain optimum employee moral by proper and consistent
application of disciplinary action and commendatory
measures.
Develop all functions of account activity within budget
constraints and with emphasis on customer service and safety
Develop additional revenue sources within your location
Maintain and ensure compliance to all FAA/Homeland
Security/ADA Regulations and practices
Resolve passenger issues, answer questions, assist passengers
and employees as required
Provide proper assistance to disabled/elderly passengers as
required
Complete other duties as assigned by Vice President of
Operations or other executive staff.
General Information
Rate of Pay: Based on Experience
Schedule: AM/PM SHIFTS (include
weekends and holidays)
Hours: dependent on flight schedule
Minimum Qualifications
18 years of age
High School Diploma/GED
At least 2 years previous commerical airline/aircraft services company ramp experience at a
supervisor/management level or military flight line experience
Valid Driver’s License
Free of Disqualifying Crimes
Clearance of FBI Criminal
Background Review (fingerprint
check)
Successful Pre-employment drug
screen
Ability to read, speak and understand
English
Eligible to work in United States
Physical Requirements
Stand continuously for 6 to 10 hours
Able to work in confined spaces
Able to lift 70lbs
Normal eyesight or 20/20 with
correction
Normal hearing |