Job Title: Claims Adjuster, PIP
Date Posted: 10-04-2007
Job Location: Massachusetts-Boston
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 1+ to 2 Years
Job Shift: First Shift
Yearly Salary:DOE (Depend on Experience)
Company Name: Safety Insurance
Company Website:
Contact Information: Susan   Tillinghast (
Job Description:
PIP ADJUSTER, Casualty Claims                                                       


 Responsible for the fair and accurate disposition of pending personal injury protection and
medical payment claims through investigation, evaluation, settlement or recommendation within
the authority level granted by the Territorial Claims Manager


          Reviews liability in order to control the companys exposure:  reviews assigned
claims for PIP and Med Pay policy exclusions such as Workers Compensation, alcohol, and
criminal intent; identifies possible fraud using established indicators which as prior losses
and severe injuries with no physical damage

         Identifies and appropriately reassigns potential BI and UM/UD claims

         Contacts insureds, attorneys, and others in conformance with C.A.R. guidelines to
gather required information: sends lost wage forms to employers and requests disability
statements as required; schedules IMEs and discusses requirements with providers

         Pays submitted bills according to established procedures

         Answers questions from insureds, claimants, attorneys, and others, and resolves
problems within established levels of authority

         Develops and maintains case files that document all actions

         Provides excellent customer service

         Performs other activities as required 


          College degree or insurance coursework/experience required

         Superior organization skills and detail orientation required

         Customer service experience required

         Excellent communications skills required

         Ability to work co-operatively within a team environment
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