Job Title: Loss Recovery/Legal Collectors
Date Posted: 10-15-2007
Job Location: California-San Diego
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 2+ to 5 Years
Job Shift: First Shift
Yearly Salary:50K-70K
Company Name: Two Jinn, Inc.
Contact Information: Two Jinn, Inc.   Two Jinn, Inc. (stipps@twojinn.com)
Job Description:
Two Jinn Inc. a leader in the financial services industry is enjoying tremendous growth, and
due to this rapid growth we have current openings for the following positions.  

 

Loss Recovery Collector

This position is responsible for performing a variety of financial-assistance duties. Under
general supervision, the Loss Mitigation Specialist will be responsible for the effective
collection of late stage delinquent to charged-off accounts. Utilizing extensive skip tracing
techniques, the Loss Mitigation Specialist will make every effort to locate the customer in
order to negotiate effective payment plans and or settlements in order to prevent the account
from cycling into the legal department, additional duties to include identifying viable
accounts for possible litigation and referring them to our in-house legal department when the
customer wont pay voluntarily.  This position requires excellent customer service skills in
all stages of the collection process.

Maintains a work queue of late stage delinquent accounts

       Ensures all FDCPA, and CFDCPA 1788-1788.33 are adhered to at all times. 

       Achieves and maintains TEAM and Individual production STANDARDS and GOALS within the
department.

       Negotiates settlements and payment arrangements with Supervisor and or Management
prior approval.

       Prepares reports and summaries on status, trends and/or problems to the department
supervisor.

       Prepares equity and asset analysis in order to qualify an account for small claims
referral or charge off recommendations.

       Refers bankrupt loans to the legal department for further processing and analysis.  

       Responsible for ensuring a timely follow-up of all accounts assigned in his/her work
queue.

Solicits check by phone, Western Union and Credit Card payments in order to mitigate potential
losses.

 

Requirements/Qualifications 

Analytical and problem solving skills
Ability to work in a fast-paced work environment type 40wpm
Excellent communication skills
Bilingual in Spanish 
Excellent understanding of legal issues and bankruptcy laws and regulations
1-3 years experience in collection of charged off and /or delinquent loans
3-6 years experience in legal collection of charged off and /or delinquent loans
Working knowledge of related computer applications including Microsoft Word and Excel
Ability to organize workload for effective collection efforts
Working knowledge of the judiciary systems from Small Claims to Superior Court
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