Job Title: Application Support Specialist
Date Posted: 10-18-2007
Job Location: Massachusetts-Boston North
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 2+ to 5 Years
Job Shift: First Shift
Yearly Salary:DOE (Depend on Experience)
Company Name: TSD
Contact Information: Joanne   Laslo (corpsupport_positions@tsd-inc.com)
Job Description:
Join our Strategic Development Team as an Application Support Specialist fielding high-level
corporate customer inquires related to specialized software application performance and
projects, as well as coordinating project documentation.  

TSD Inc. is a technologies company specializing in vehicle rental and fleet management
automation, and developers of industry-leading software such as TSD RENTAL Management Software
and EDiCAR, an electronic insurance replacement reservation system utilized by many of the
largest rental companies in the world. TSD RENTAL Management Software, the #1 vehicle rental
software, is also available as an ASP option, providing rental operators with application and
database access over the Internet.  TSD's ASP Advantage is a cost effective strategy providing
superior web based products and services without the server and security costs normally
associated with establishing and maintaining an internal data center. TSD also offers a
complete selection of Interface Modules such as Credit Card Processing, Dealership APIs, Back
End Accounting, Handheld Check-ins, Electronic Insurance Replacement Reservation Systems and
more. TSD seeks to provide true turnkey solutions for our customers by designing the optimum
configuration of software, hardware and services to increase accuracy and controls, improve
customer service and maximize profits.

Widely acknowledged as number one in this industry since our inception, TSD currently seeks an
energetic, detail oriented, self-motivated Application Support Specialist to expand our
Strategic Development Team. 

 

Qualifications: 

BA/BS Degree 
2+ years Application Help Desk experience, Development environment experience a plus. 
Excellent MS Office, communications, follow-up, and analytical skills a must. 
Experience with database queries, updates, and relationships a must.
Ability to assimilate new applications quickly. 
Commitment to customer service excellence.

Compensation: 

Competitive Salary 
Excellent benefits package including Harvard Pilgrim Health Care, MetLife dental,
life/disability insurance, Great West 401K, etc. 

Contact Information: 

Email resume to corpsupport_positions@tsd-inc.com to be considered for this position. 
Visit our website at www.tsd-inc.com to learn more about TSD!
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