Job Title: Hartford Radio Technician
Date Posted: 10-23-2007
Job Location: Connecticut-Hartford
Job Type: Full Time
Education Level: Vocational
Work Experience: 2+ to 5 Years
Job Shift: First Shift
Yearly Salary:DOE (Depend on Experience)
Company Name: BearCom
Contact Information: Velma   Pesina (elma.pesina@bearcom.com)
Job Description:
BearCom is the nationís leading wireless communications provider. We have 28 branch offices
strategically located to provide sales and service for our customers that require a nationwide
presence. 

Our portfolio of wireless products and solutions include the sales, rental and service of
Two-Way Radios, Nextel phones and Blackberries, Wireless Surveillance Solutions, Wi-Fi, and
GPS Navigation Systems. 

Since 1980, BearCom has led the wireless sector in two-way radio and cellular phone equipment
sales. We are the largest 2-Way Radio Dealership for both Motorola and ICOM and one of largest
activators of Nextel Phones and RIM Blackberries in the United States. We also are partnered
with Sony to provide Wireless Surveillance Solutions, EF Johnson for Digital 2-Way Radio
systems and Telex for IP and Fiber opportunities. 

Atlanta-Chantilly-Chicago-Columbus-Costa Mesa-Dallas-Denver-Detroit-Ft.
Lauderdale-Hartford-Houston-Las Vegas-Los Angeles-New Orleans-New
York-Orlando-Phoenix-Philadelphia-Portland-Riverside-Sacramento-San Diego-San
Francisco-Seattle-St. Paul-Tampa-Washington DC



 

Two-Way Radio Bench Technician


OVERVIEW:

Radio Bench Technician will be responsible for trouble-shooting & repair of high-end radio
products down to the component level. These products will include portables, mobiles and
repeaters. 


REQUIREMENTS: 


Current experience with Two-Way radio products. AS degree in Engineering or equivalent

certification plus 5-7 years experience desired.


Travels to the field upon request. 


Extensive troubleshooting to the component level both analog and digital circuitry including

OEM assemblies. Able to troubleshoot OEM radio products w/o schematics.


Candidates must have experience meeting daily production goals in a fast paced environment. 


Employment with Motorola, Two-Way radio dealers, Public Safety repair shops and other
manufacturers is a plus. 


Certifications on a variety of OEM radio equipment models needed.


Very fluent in using instrumentation (service monitors, oscilloscope, watt meters, frequency
generator, frequency counter, etc.).


Experience in dealing with customers.


RESPONSIBILITIES: 


Follow written and/or verbal instructions and daily service schedules to do repairs.


Follow tests procedures, schematics and other instructions and troubleshoots to the component
level (analog and digital circuitry) with the use of instrumentation and test aids.


Interfaces with Production, Quality Control and Engineering on recurring and/or workmanship
problems, to make suggestions on component or design changes and for training on newly
released products.


Repairs and/or replaces the respective components. 


Interfaces with vendors on troubleshooting of other OEM radio products.
Fills out requisition for parts needed to perform repairs. 


Fills out repair report with a detailed failure analysis, and noting correct assembly/model
numbers, physical damage, cosmetic defects, functional defects, components replaced. 


Fills out repair estimates when requested by customer or supervisor.
Notifies supervisor when not meeting scheduled target dates. 


Interfaces with Service Manager on the completion of service reports. 


Supports supervisor on the training of fellow technicians. 


Communicates with customers by phone on repair orders and product troubleshooting.


Interfaces with Sales on loaner/demo products to be programmed for potential customers and/or
returned from the field. 


Knowledge in Microsoft Office Suite & Tools. 


Very fluent in using instrumentation (service monitors, oscilloscope, watt meters, frequency
generator, frequency counter, etc.). 


BearCom offers a competitive base salary + commission including a comprehensive benefits
package including: medical, dental, visions, LTD, 401k, tuition assistance, and employee
referral programs.
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