iBasis is currently seeking a Systems Analyst/Programmer to assist our IS and other departments
with the support of our Retail Prepaid application package software, DCP. Support activities
will include data provisioning, application administration, testing and release of software
patches, performance testing, data analysis, trouble shooting, and end user support.
Additional duties include analyzing information needs, producing functional design
specifications, test plans, business procedures, training plans and documentation. This is an
exciting opportunity to learn the Retail Prepaid telephony business and associated billing
software (Intec DCP Application suite).
Business and Systems Analysis
Interpret and communicate information system needs to management and Intec development team.
Analyze business processes and recommend system changes and procedures for improvement of
iBasis business functions.
Analyze specific management information and process requirements and recommend modification to
Develop functional requirements specifications for user interfaces
Develop systems/data conversion specifications, process models and data models.
Analyze DCP releases and interpret and recommend alternatives to iBasis management.
Applications Support and Maintenance
Support iBasis functional departments to answer system questions and to understand and resolve
Respond to system operation problems by determining cause and recommending and initiating
activities to restore the system to correct operating procedures and data integrity.
Perform configuration changes and operate systems modules.
Perform 2nd or 3rd level operational support after hours on an on-call rotation schedule.
Bachelor's Degree in business, engineering, information sciences, or equivalent.
2 - 5 years experience in a systems analysis capacity, including some programming.
Working knowledge of structured systems analysis and design methodologies.
Working knowledge and experience with SQL and Oracle 9i or other relational database.
Experience with project management techniques and tools.
Experience with Toad and Unix Shell scripting preferred.
Prior telephony experience and network engineering knowledge is a plus.
Ability to quickly learn and understand complex services and business practices.
iBasis offers an excellent compensation and benefits package including medical, dental,
401(k), and much more! Please visit our website at www.ibasis.net for more details on the
company. Qualified candidates should submit resumes to email@example.com (email submittals