Computer & Server Operations, Administration and Help Desk Support
H&M International Transportation, Inc. is looking for an individual with strong AS400 and
Windows server operations skills, experience with network and desktop administration and solid
communications and customer-facing experience.
Execute and monitor daily, weekly and monthly AS400 production environment as backup to the
first and second shift operators when required.
First line Help Desk support. Receive, analyze, resolve and record customer problems related
to network and telephone communications, desktop and AS400 issues.
Provide support to the Desktop Technician as assigned.
Maintain infrastructure documentation.
Maintain hardware and software inventory records.
· 5 years AS400 operations
· 3 years Windows server, desktop and network experience
· Strong written and verbal communications skills
· Strong customer service and interpersonal skills
· Excellent collaborative and team skills
· Self starter, detail oriented
· Ability to adopt, learn quickly and a desire to grow professionally