Job Title: Program Administrator (Survivor Support)
Date Posted: 06-23-2008
Job Location: New York-Albany/Poughkeepsie
Job Type: Full Time
Education Level: Associate Degree
Work Experience: 2+ to 5 Years
Job Shift: First Shift
Yearly Salary:DOE (Depend on Experience)
Company Name: The Ayco Company
Contact Information: The Ayco Company   The Ayco Company (hresources@ayco.com)
Job Description:
The Ayco Company, L.P., a Goldman Sachs Company, is one of the nation’s leading financial
counseling firms. Due to continued growth and expansion we are seeking qualified candidates to
fill a Program Administrator position in our Financial Related Services Group, located in our
Colonie office.

 

Qualifications

 

ÚExperience in sales and/or customer service.  Demonstrated ability to meet
company-established targets/goals.  Associate’s or Bachelor’s Degree in business-related area
helpful.

 

à Customer service orientation

 

à Strong verbal and written communication skills

 

à Ability to build and foster relationships and to demonstrate patience and empathy

Ú Strong listening skills 

 

à Well organized and able to prioritize work assignments

 

à Ability to work as part of a cooperative team

 

à Flexible and able to meet goals and deadlines

 

à Proficient in Microsoft Word, Excel, and using the internet

 

Responsibilities

 

à Make pro-active outreach calls to eligible individuals who have recently lost a loved one or
are faced with a terminal illness in order to explain the purpose, value, and process of this
free comprehensive financial planning service.  

 

à Act as the primary contact for eligible participants regarding the implementation and
administration of the SurvivorSupport® service. 

 

à Act as a professional representative of Ayco and the SurvivorSupport® service.  

 

à Communicate with corporate clients regarding benefit and procedural issues.

 

à Schedule meetings, prepare meeting files, and assist in arranging travel plans.

 

à Prepare written correspondence.

 

à To represent and administer our standard of quality service, an interested candidate must be
self-motivated, committed to quality and possess the ability to plan and organize daily
activities with minimal supervision.

 

Visit our website at www.ayco.com.  We offer a competitive salary; a comprehensive benefits
package and a high quality of work life.  Interested applicants should submit resume and cover
letter, including salary requirements.
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