Job Title: Telecommunications Analyst
Date Posted: 06-26-2008
Job Location: Indiana-Indianapolis
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 2+ to 5 Years
Job Shift: First Shift
Yearly Salary:50K-70K
Company Name: Momentum LLC
Contact Information: Momentum LLC   Momentum LLC (
Job Description:
Voice Communications / Telecom Analyst

Join a vibrant, growing company!

This is a permanent position with a dynamic, successful firm. We need an experienced voice
communications specialist; you will be an important member of the Information Services team.

The company, headquartered in Indianapolis, has multiple sites nationally.

The Role:

Currently supporting several voice platforms, you will also play a key role in the future
transition to VoIP technology. As the primary voice analyst, you will own responsibility to:

 Install, configure, and support the phone switches and voice mail systems

 Set up and support all corporate users

 Work with service providers to implement and support new offices across the country

 Order phone and data lines

 Troubleshoot issues and make recommendations for solutions

 Periodically analyze invoices for accuracy

 Develop ACD reporting

This role only requires minor amounts of travel; remote sites are managed from the this
corporate headquarters.

The Requirements:

To be considered for this excellent position, you will need to possess the following skills
and traits:

 Three or more years experience managing voice communications systems in a business setting

 Experience with telecom systems such as Avaya Definity, Merlin, or Northstar

 Some experience with data communications and data lines

 A positive, customer focused attitude

 Good planning skills; excellent written and verbal communications

Only local candidates can be considered; relocation assistance is not available,

In addition to being in a challenging and stimulating job, this is an opportunity to join a
phenomenal organization. You will be visible to all management levels of the company. Long
term career growth is very good.

For confidential consideration of this position, please submit your resume via the email
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