Milestone (www.milestonesci.com and www.milestonemed.com) is a recognized manufacturer in the
field of microwave sample preparation for the chemical and medical fields headquartered in
Connecticut. We are expanding our service department and are looking for a dynamic individual
to join our friendly professional team as a Field Service Engineer who will be based in the
Atlanta area. The position will involve extensive travel in the South Eastern US. Salary is
commensurate with education and job history. This is an excellent opportunity for someone with
2-5 years of service experience. Multi-Tasking capability, strong organizational skills, team
orientation and a customer-centric attitude are assets for this position.
Position involves the following duties:
· Customer support
· Remote troubleshooting
· Field service support.
· Extensive travel in South Eastern US (occasionally in the South West US, Europe,
Canada and other sites in the US).
Candidates should possess the following attributes:
Strong electronics background.
2 - 5 years experience as a service engineer, preferably in the field of scientific/Medical
Customer service and client support experience
Excellent communication skills, both oral and written
Computer skills are a must, including past experience with any CRM
Flexible and task oriented
Ability to travel – up to 50%