Job Title: Systems Integration Specialist
Date Posted: 04-28-2008
Job Location: Georgia-Atlanta
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 5+ to 7 Years
Job Shift: First Shift
Yearly Salary:30K-50K
Company Name: Elekta
Contact Information: First   Last (
Job Description:
• Handle Customer Support and Field Service Engineer calls relating to configuration,
installation, repairs and troubleshooting of equipment. Support can include weekends and
• Installation of systems and equipment as required.
• Product license generation.
• Maintain technical competence to support new and existing products.
• Manage ‘First of a Kind’ projects, system configurations and network integration.
• Facilitate product returns and refurbishment of equipment as and when required.
• Implement, maintain and follow Quality procedures as they pertain to company policy.
• Travel to customer sites when required and work independently. Travel can be up to 50% of
workload and on short-notice.
• Develop training programs and train Field Service Engineers as required.
• Support the Marketing effort by maintaining and supporting the Demonstration equipment in
house and at shows.
• Serve as a technical liaison between R&D/Factory and the field to ensure proper
dissemination of information 
• Support the sales effort by identifying technical requirements and provide solutions to
issues as they arise.
• Exercise good system troubleshooting skills.
• Assist the development team in evaluating peripherals, devices and new releases of hardware
and software.
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