Job Title: Senior Operations Analyst
Date Posted: 05-02-2008
Job Location: Massachusetts-Boston
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 2+ to 5 Years
Job Shift: First Shift
Yearly Salary:50K-70K
Company Name: Edison Mission Marketing and T
Contact Information: First Name   Last Name (emmtemployment@edisonmission.com)
Job Description:
As a member of our Operations team, the successful candidate will play a key role in developing
systems to support a variety of business functions within the organization.  They will become
“super-users” on various software applications and work to deliver maximum value for each
system back to the business.  They will accomplish this by developing a broad knowledge of our
energy trading business, communicating effectively between process owners, technical
staff/vendors, and managing software enhancement/upgrade projects, which keep our systems and
business processes tightly integrated.  
 
Primary Responsibilities 

· Develops test procedures for critical business systems and performs regression testing of
new product releases.  

· Creates end-user documentation to improve systems knowledge and product use throughout the
organization.

· Provides formal staff training related to business systems and markets.

· Conducts effective interviews with end-users to create business requirements. 

· Partners with technical staff and vendors to turn business requirements into technical
specifications.  

· Performs organization readiness functions to ensure implementation is successful.  

· Seeks to “continuously” improve business process, improving efficiency and accuracy of
routine activities.  

· Provides outstanding “customer support” to end user community, to resolve systems and
markets issues.

· Functions as “system expert” in designated areas, providing guidance that allows
stakeholders to make better decisions.

· Creates reports which provide better decision making tools to business community.

· Applies metrics to measure performance.  Uses results to drive future performance and
decision making.
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