Job Title: Technical Training Consultant
Date Posted: 03-20-2007
Job Location: Massachusetts-Boston South
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 2+ to 5 Years
Job Shift: First Shift
Yearly Salary:DOE (Depend on Experience)
Company Name: Phase Forward
Company Website:
Contact Information: Phase Forward   Phase Forward (
Job Description:
Phase Forward is a leading provider of integrated data management solutions for clinical trials
and drug safety. We are dedicated to helping pharmaceutical, biotechnology, and medical device
companies bring needed drugs and therapies to market faster and more safely. Phase Forward
offers proven solutions in electronic data capture (EDC), clinical data management (CDM), and
adverse event reporting (AER). 

Position Title: Technical Training Consultant 

Summary of Position: The Technical Training Consultant will work as part of a global
consulting team to implement, support, and provide technical training on Phase Forward’s
products and services to the Pharmaceutical, Biotech and Medical Device industries.

The Technical Training Consultant will work closely with Phase Forward’s customers and project
team members primarily to provide technical training on Phase Forward products. The Technical
Training Consultant may also work to implement solutions that include installation and
configuration of Phase Forward’s products, developing custom applications and utilities, and
performing data and systems integration.

Specific tasks include:
• Participate in development meetings for training products
• Review training materials, including; instructor guides, traditional courseware, and
e-training media elements 
• Responsible for training and mentoring clients and Phase Forward employees in all functional
elements of the Phase Forward product suite
• Scoping training requirements

Education and Experience Required: 
The ideal candidate will have BA/BS in Computer Science or equivalent and in Education or
equivalent, with a concentration on adult instruction, course/curriculum development, or
instructional design. Knowledge of the pharmaceutical or clinical research industry is a

• Minimum 2 years experience in consulting role preferably with a professional services firm
• Experience with Oracle, SQL, C#, ASP, .NET, XML, VB scripting
• Experienced using MS Office package (Word, PowerPoint, Excel)
• Working expertise of GCP and other regulations associated with clinical data
• 3+ years experience delivering technical training 
• Understanding of the entire lifecycle of clinical trial data from clinical site to locked
• Experience with laboratory, pharmacokinetic, safety, and/or efficacy data preferred
• Experience with Oracle, SAS, ClinTrial preferred
• Be able to learn the corporate applications quickly, and work in a fast-paced environment 
• Excellent verbal and written communication skills 
• Strong interpersonal and presentation skills
• Ability to work as part of a team, yet work independently on complex problems

Technical Training Consultants must be willing to travel up to 60%

Phase Forward Incorporated is an Equal Opportunity Employer. 

Note to Employment Agencies: Phase Forward does not accept unsolicited resumes from employment
agencies that are sent to any of its addresses or individual employees. Phase Forward is not
responsible for any fees related to resumes that are unsolicited.

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