Job Title: Regional Operations Manager
Date Posted: 03-06-2007
Job Location: Connecticut-Hartford
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 5+ to 7 Years
Job Shift: First Shift
Yearly Salary:DOE (Depend on Experience)
Company Name: Wolpoff & Abramson LLP
Company Website: www.wolpofflaw.com
Contact Information: Wolpoff & Abramson L   Wolpoff & Abramson L (HR@wolpofflaw.com)
Job Description:
This is a Key leadership position, responsible for managing New England regional operations for
a national collection law firm. The position will be based in Glastonbury, CT and will be
responsible for developing, implementing and managing strategies for consumer collections.
Additionally, position will act as Site Manager in regards to facilities management, vendors,
etc. This role will ultimately manage 3-5 supervisors and up to 100 staff members.

The ideal candidate for this position will be:

 Experienced in consumer collections
 Confident, independent and decisive
 Able to provide leadership and direction for overall collection objectives
and execution (including but not limited to establishing priorities, dialer
performance, workflow processes, work standards)
 Accepts change in a positive manner and able to handle pressure
 Effectively motivates management team as well as front line staff
 Knowledge in current collection techniques, skip tracing
tools, and dialer technology a plus!
 Effective recruiter
 Strong interpersonal/communication (excellent verbal/written skills) and
project management skills
 Experience with personal computer software required with a good working knowledge of MS Word
and Excel 
 Must have a minimum of 5-7 years of combined Collections and Operational experience and/or
law firm experience
 Minimum of 3-5 years in managing or directing Teams or Leading
major projects 
 Minimum of 2 years College education

We offer a competitive compensation package. Relocation package included if needed. Please
forward resume to HR@wolpofflaw.com , or fax (866) 556-9589. Wolpoff & Abramson, L.L.P. is a
drug-free environment!

Email: HR@wolpofflaw.com
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