Job Title: Fulfillment Manager
Date Posted: 04-30-2007
Job Location: Massachusetts-Boston
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 5+ to 7 Years
Job Shift: First Shift
Yearly Salary:50K-70K
Company Name: PHT Corporation
Company Website:
Contact Information: PHT Corporation   PHT Corporation (
Job Description:
Job Title: Manager, Production Services
Reports to: Vice President, Clinical Operations

PHT is a 100-person, Charlestown-based software company  the market leader in the development
of systems that electronically capture patient data for pharmaceutical clinical trials. We are
seeking a department manager familiar with product fulfillment and shipping issues in a high
tech environment. We are a late stage, venture-backed startup experiencing substantial sales
growth and are projecting to reach profitability within the year.

We sell PDA-based solutions that streamline the clinical trials process. Our products enable
trial sponsors to migrate from manual, paper-based research methods to electronic forms of
data collection, management and analysis. In an era of increasing demand for accuracy and
speed in the drug approval process, we are selling solutions into a large, well-funded

Our product is deployed on a PDA -- typically one of the Palm devices -- which is distributed
to subjects throughout the world for participation in a clinical trial. They also get a modem,
and they use our system to send in daily diaries to document their experience as a subject in
one of these trials. Please check out our web site for more details, at 

The ideal candidate for this position will be familiar with managing a staff of 5 - 10 people,
managing inventory and shipping, and interacting with customers with a full-service

 Manage a growing staff in production department to perform hardware prep, inventory
management and shipping. PHT deploys studies globally, this position is crucial to our ability
to track, cost and deliver trials.

 Maintain and enhance systems to track shipments of Palm PDAs to client sites 
 Lease calculations and cost tracking for PDSa shipped 
 Interact regularly with Project Managers regarding deployment plans, cost estimates and
issues at the site 
 Supervise production associates 
 Perform inventory counts weekly, monthly, and annually 
 Enhance records of inventory and shipment tracking 
 Assume purchasing responsibilities for over $2MM inventory annually 
 Work with third-party vendors to reduce costs and provide reliable shipping services 
 Establish measures and collect metrics for reporting performance to senior management 
 quality checks of vendor-supplied inventory
 management of vendor relationships
 oversight of quality control within Production Services.

Education Minimum: BS in Accounting / MIS or equivalent

Required Skills and Experience:
 Successful experience managing a fulfillment organization
 Able to pro-actively manage workflow issues across functional areas, building alliances with
related teams
 Ability to be coach, mentor and disciplinarian for a team of hands-on, hard-working team

If you think you are qualified for this position, please send your resume and a covering
e-mail that highlights your relevant experience to the address below.

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