The Business Sales Associate (BSA) is generally used by entry level sales associates. The
position is salaried, with no variable pay components. While a BSA, the incumbent will undergo
thorough formal training. As a general guideline, an associate will be in this position for 12
months. This amount of time is what is required to conduct adequate sales associate training.
• Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or
the work environment; adjusting effectively to work within new work structures, processes,
requirements or cultures. • Continuous Learning - Actively identifying new areas for learning;
regularly creating and taking advantage of learning opportunities; using newly gained knowledge
and skill on the job and learning through their application. • Energy - Consistently
maintaining high levels of activity or productivity; sustaining long working hours when
necessary; operating with vigor, effectiveness and determination over extended periods of
time. • Impact - Creating a good first impression; commanding attention and respect; showing
an air of confidence. • Planning & Organizing - Establishing courses of action for self and
others to ensure that work is completed efficiently. • Sales Ability/Persuasiveness - Using
appropriate interpersonal styles and communication methods to gain acceptance of a product,
service or idea from prospects and clients. • Tenacity - Staying with a position or plan of
action until the desired objective is obtained or is no longer reasonably attainable.
• The BSA has no Peak quotas.
• A BSA is typically assigned a quota and transitioned into another sales role after one year
from hire date. • BSAs can be assigned accounts as an office product rep. If so, these sales
will roll up to the appropriate manager(s).
Contact: Khatija Samma