The Director of Online Operations will have operations and business development
responsibilities for the Gymboree and Janie and Jack websites. The Director of Online
Operations will be responsible for ensuring that both websites exceed our customers?
expectations with respect to navigation, functionality and customer service.
The Director of Online Operations will act as a liaison with other departments in the company
such as IT, web fulfillment, retail stores and brand/marketing. He/she will negotiate
contracts and direct projects with our e-commerce partners regarding new online features and
functionality. The Director of Online Operations will also be responsible for managing
expansion opportunities, particularly those related to international operations. And finally,
he/she will responsible for completing analyses and making recommendations that help us better
understand and improve our customers? ecommerce experience.
Minimum Requirements :
The ideal candidate will display solid management and leadership capabilities along with an
excellent customer service focus. He/she will have strong analytical and technical skills. You
must be an excellent team player with strong communication skills, both written and oral. Must
have creativity to contribute to the overall strategy of the website. Attention to detail an
This person must have a thorough understanding of PC and web technologies (including HTML and
Photoshop), with a minimum of 5-7 years of internet experience as well as retail experience.
Previous project management experience coupled with a BA or BS is required.
No phone calls please. EOE. Principals only. The Gymboree Corporation is unable to offer
relocation assistance for this position.
Company: Gymboree Corporation