Job Title: Sr. Product Manager, E-commerce
Date Posted: 10-27-2005
Job Location: Texas-Dallas
Job Type: Full Time
Education Level: Masters Degree
Work Experience: 5+ to 7 Years
Job Shift: First Shift
Yearly Salary:DOE (Depend on Experience)
Company Name: FedEx Kinko's Office and Print
Company Website:
Contact Information: FedEx Kinko's Office   FedEx Kinko's Office (
Job Description:
This is an exciting position in the ecommerce, product management group at FedEx Kinko's. The
individual will serve as a business leader for ecommerce products and manage a multi-million
dollar business. FedEx Kinko's is coming up with cutting edge online tools and is looking for
a person that can lead the successful roll-out of the products and guide the business
success.Primarily responsible for planning, managing, and ensuring the successful deployment
and strategic positioning of FedEx Kinko's e-commerce products. Responsibilities include
interfacing with the technology team to develop new products based on business requirements,
incorporate customer and operations feedback, develop revenue plans and marketing campaigns.
FedEx Kinko's has had huge success in this group with its e-marketing initiatives and the
individual will be required to manage the program and ensure new revenue and subscriber growth
in addition to customer retention strategies.

BS/BA; MBA highly desired
5-7 years related experience.
Prior strategy consulting experience; core business acumen coupled with marketing experience.
e-Marketing experience desired but not required

This is a representative list of the general duties the position may be asked to perform and
is not intended to be all-inclusive.
Lead the preparation of business plans, forecasts, and performance tracking process to monitor
and evaluate product success.
Plan and execute on revenue goals, customer acquisition and retention strategies.
Lead and manage the product development and sourcing of teams to bring products and services
to market. 
Lead the creation of new product strategies based on market needs and gaps that represent a
significant revenue opportunity for Kinko's.
Present status of product strategies and ideas to all levels of management. 
Manage and resolve concerns and/or feedback on specific products.

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