Junior Underwriter | Mortgage Processing | Satisfactions Processor
Qualifications Profile
Detail-oriented, multifaceted, and results-driven professional,
offering extensive experience in mortgage and satisfactions processing,
insurance administration, and auditing. Equipped with solid background
in data analysis and gathering, accounts management, and finance
operations. Highly skilled at preparing required documentations and
reports, while maintaining accuracy of information and ensuring prompt
submission. Adept at identifying and developing effective and client-
centered solutions to address key issues through strong problem–solving
and critical thinking capabilities.
Core Competencies
Mortgage Fundamentals and Records Analysis
Post-Closing Balance Functions
System Updating and Maintenance
Credit Card Payments Processing and Verification
Company and Banking Standards Compliance
Administrative Services
Loan Guarantee Certificates (LGC) Validation
Cross-functional Collaboration
Relevant Experience
Cenlar, Ewing, NJ
Satisfactions Specialist 2013–Present
Adhere to the county and state requirements in preparing required
documents for accurate and full recording and releasing of payment in
full mortgages
Thoroughly assess mortgage records to ensure proper documentation and
correct recording of information used in generating lien release
documents
Promptly identify and address questionable recording data in
collaboration with the county recorder’s office
Perform tracking system updates, while coordinating detailed
information concerning non-receipts in accordance with the established
procedures
Take charge of organizing satisfaction documents for internal and
external signatures and follow-up documents to be forwarded to the
clients for signing to guarantee on-time turnaround
Evaluate and re-submit returned documents to the county on time to
prevent penalties
Keep clients and beneficiary information to determine missing
assignments and prepare system updates with correct data
Aerotek, Inc./Cenlar, Ewing, NJ
Satisfactions Clerk 2012–2013
Rendered hands-on assistance in the collection of recorded mortgage
images from document websites
Administered the validation of correct documents through proper
research technology
Assumed full responsibility in logging recorded image, dead of trusts,
title policies, and notes for various clients in Rekon tracking system
Performed a wide array of tasks, such as updating tracking system,
providing detailed information on incorrect documents, and complying
with established procedure for returning documents to clients
Played a key role in attaining required daily service level agreements
(SLA)
Earlier Positions Held:
Commerce Insurance Services, Willingboro, NJ
Insurance Producer
Cendant Mortgage, Mt. Laurel NJ
Conveyance Reconcilement Associate Specialist
Mortgage Representative
Financial Recoveries, Cherry Hill, NJ
Accounts Receivable/Collections Clerk
Ideal Construction, Inc. St. Croix, United States Virgin Islands
Secretary | Bookkeeper
Other Experience
Belks, Inc., Centerville, GA
Sales Associate 2011–2012
Burlington County Day Care, Willingboro, NJ
Teacher Assistant 2009–2010
U-Travel Agency St. Croix, United States Virgin Islands
Travel Agent
Education and Credentials
Master of Science in Education in Instructional Design and Technology,
2013
Walden University, Minneapolis, MN
Bachelor of Science in Liberal Arts Minor in Art History, 2011
[Graduated with Honors]
Rutgers University College of Arts and Sciences, Camden, NJ
Associate of Applied Science in Graphic Design and Multimedia
Burlington County College, Pemberton, NJ
Notary Public of Burlington County, NJ (For activation)
Professional Development
Mortgage Satisfaction Processing Training | Microsoft Excel
Professional Training Services, Certificate of Completion: Property and
Casualty – Mt. Laurel, NJ
Professional Affiliation
Member, National Notary Association (NNA)
Technical Acumen
Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) | Adobe
Applications (Illustrator, InDesign, and Photoshop) | MAGIC/MAGIC
Refresher | Quark Express | Meridian Switchboard | Corel Draw
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