View Candidate Resume


CANDIDATE PROFILE
Name: Merlene Guadalupe
Last Updated: 2018-08-13
Email: Merlene215@gmail.com
Phone #: 1233214321
Address: 123 Confidential
Willingboro, NJ 08046
RESUME
Junior Underwriter | Mortgage Processing | Satisfactions Processor

Qualifications Profile

Detail-oriented, multifaceted, and results-driven professional,

offering extensive experience in mortgage and satisfactions processing,

insurance administration, and auditing. Equipped with solid background

in data analysis and gathering, accounts management, and finance

operations. Highly skilled at preparing required documentations and

reports, while maintaining accuracy of information and ensuring prompt

submission. Adept at identifying and developing effective and client-

centered solutions to address key issues through strong problem–solving

and critical thinking capabilities.

Core Competencies

Mortgage Fundamentals and Records Analysis
Post-Closing Balance Functions
System Updating and Maintenance
Credit Card Payments Processing and Verification
Company and Banking Standards Compliance
Administrative Services
Loan Guarantee Certificates (LGC) Validation
Cross-functional Collaboration

Relevant Experience

Cenlar, Ewing, NJ
Satisfactions Specialist 2013–Present
Adhere to the county and state requirements in preparing required

documents for accurate and full recording and releasing of payment in

full mortgages
Thoroughly assess mortgage records to ensure proper documentation and

correct recording of information used in generating lien release

documents
Promptly identify and address questionable recording data in

collaboration with the county recorder’s office
Perform tracking system updates, while coordinating detailed

information concerning non-receipts in accordance with the established

procedures
Take charge of organizing satisfaction documents for internal and

external signatures and follow-up documents to be forwarded to the

clients for signing to guarantee on-time turnaround
Evaluate and re-submit returned documents to the county on time to

prevent penalties
Keep clients and beneficiary information to determine missing

assignments and prepare system updates with correct data

Aerotek, Inc./Cenlar, Ewing, NJ
Satisfactions Clerk 2012–2013
Rendered hands-on assistance in the collection of recorded mortgage

images from document websites
Administered the validation of correct documents through proper

research technology
Assumed full responsibility in logging recorded image, dead of trusts,

title policies, and notes for various clients in Rekon tracking system
Performed a wide array of tasks, such as updating tracking system,

providing detailed information on incorrect documents, and complying

with established procedure for returning documents to clients
Played a key role in attaining required daily service level agreements

(SLA)

Earlier Positions Held:
Commerce Insurance Services, Willingboro, NJ
Insurance Producer

Cendant Mortgage, Mt. Laurel NJ
Conveyance Reconcilement Associate Specialist
Mortgage Representative

Financial Recoveries, Cherry Hill, NJ
Accounts Receivable/Collections Clerk

Ideal Construction, Inc. St. Croix, United States Virgin Islands
Secretary | Bookkeeper

Other Experience

Belks, Inc., Centerville, GA
Sales Associate 2011–2012

Burlington County Day Care, Willingboro, NJ
Teacher Assistant 2009–2010

U-Travel Agency St. Croix, United States Virgin Islands
Travel Agent

Education and Credentials

Master of Science in Education in Instructional Design and Technology,

2013
Walden University, Minneapolis, MN

Bachelor of Science in Liberal Arts Minor in Art History, 2011

[Graduated with Honors]
Rutgers University College of Arts and Sciences, Camden, NJ

Associate of Applied Science in Graphic Design and Multimedia
Burlington County College, Pemberton, NJ

Notary Public of Burlington County, NJ (For activation)

Professional Development

Mortgage Satisfaction Processing Training | Microsoft Excel
Professional Training Services, Certificate of Completion: Property and

Casualty – Mt. Laurel, NJ

Professional Affiliation

Member, National Notary Association (NNA)

Technical Acumen

Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) | Adobe

Applications (Illustrator, InDesign, and Photoshop) | MAGIC/MAGIC

Refresher | Quark Express | Meridian Switchboard | Corel Draw


Horizon Career Copyright Site Map Online Advertising Discussion Forum Press Release Recruiting and Executive Search Classified Ads Job Fairs Networking Advice and Resources Employers and Recruiters' Accounts Post Jobs Search Resumes Horizon Careers