TOURISM MANAGER
Preferred Industry: Tourism, Hotel, and Hospitality
QUALIFICATIONS PROFILE
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Dynamic, goal-focused, and performance-driven professional, interested to pursue a challenging management career within the tourism, hospitality, and hotel industry through solid educational foundation and work experience. Possess strong background in handling functions within theme and recreational parks and entertainment companies. Display articulate interpersonal and communication aptitudes in cultivating relationships with individuals of diverse cultural levels. Exhibit proficiency in utilizing Microsoft Office Suite.
EDUCATION
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Master of Business Administration, 2018 | California Coast University, Santa Ana, CA
Bachelor of Arts in International Studies and Business, 2008 | The Evergreen State College, Olympia, WA
Study Abroad | The American University in Cairo, Cairo, Egypt; Bogazici University, Istanbul, Turkey
SUMMARY OF RELEVANT EXPERIENCE
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RECREATIONAL MANAGEMENT AND EVENT PLANNING
* Managed all financial transactions in the park, ensuring accuracy of each record for the park rangers on duty
* Strictly maintained cleanliness and orderliness of all facilities in the park
* Oversaw facilities leased by the City of Lakewood for youth recreational activities
* Applied strategic skills in planning large recreational and political events attended by 50 to 150 people
* Planned and coordinated all campaign events by recruiting an all-volunteer workforce with approximately 50 volunteers through fundraising efforts
* Expertly handled and monitored a quarter-million-dollar budget
CUSTOMER SERVICE
* Demonstrated first-rate customer service by providing assistance to guest entering the state park
* Helped participants and parents by addressing their inquiries
* Identified problems and concerns of all the candidates' constituents
* Successfully attained the highest customer service rating from the supervisor, out of all other coworkers for outstanding capability to deal with large volume of customers
INTERPERSONAL AND COMMUNICATION SKILLS
* Assisted English language learners from around the world including familiarity in the American culture and places to visit
* Served as campaign manager to communicate and negotiate with numerous political organizations to achieve financial and resource goals
* Obtained in-depth knowledge on the cultures of each of international students, including Asian, Middle Eastern, and Eastern European
* Played a key role as college basketball coach to work closely with managers of the local apartment managers to secure housing for athletes
WORK HISTORY
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Clover Park School District, Lakewood, WA
Substitute Guest Teacher 2016–Present
Pierce College, Lakewood, WA
Assistant Men’s Basketball Coach | Strength and Conditioning Coach 2016–Present
Green River College, International Programs, Kent, WA
Focused Learning Aide | Teaching Assistant 2015–2016
Tukwila School District, Foster High School, Tukwila, WA
Boys’ Basketball Coach 2013–2015
28th District Democrats, Lakewood, WA
Campaign Manager 2014
Washington State Parks and Recreation Commission, Federal Way, WA
Park Aide | Cashier 2013
Michaels Arts and Crafts, Lakewood, WA
Replenishment Associate 2013
28th District Democrats, University Place, WA
Campaign Manager 2012
ACTIVITIES
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Recurring Donor, Tacoma Little Theater and Lakewood Playhouse
Black Belt and National Champion in Taekwondo
Sound of America Honor Choir Participant (performed in the countries of Germany, Austria, Italy, Switzerland, Luxembourg and France)
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