Summary of Qualifications
Well-organized and multifaceted professional, interested to pursue a challenging role within the areas of sales, business management, and leadership to contribute to prospective company’s success and achieve career advancement
Additional qualifications include:
* Customer Service: Efficiency in providing first-rate services to various clients by assisting them with their needs, answering questions and inquiries, and resolving complaints and issues
* Problem Solving and Critical Thinking: Analytical in the assessment of issues and problems to formulate and execute strategic solutions; while utilizing logic and reasoning to evaluate strengths and weaknesses of solutions and conclusions
* Group Collaboration and Teamwork: Skill in group dynamics to collaborate with high-caliber teams of professionals to deliver exceptional results; while rendering guidance and assistance to others to support organizational goals
* Interpersonal Relations and Corporate Communication: Effectiveness in establishing and cultivating positive work relationships with individuals of diverse backgrounds to assist business operations
* Growth and Development Impacts: Solid work ethic and outstanding leadership style as evidenced by numerous awards and honors throughout career, including Leadership Excellence, Nissan Salesman of the Year, and Platinum Elite
Education
Master of Business Administration in Strategic Leadership, In Progress (Expected Completion: Nov 2019)
Amberton University, Garland, TX
Bachelor’s Degree in Criminology
Chester Rash Award (Most Improved Student) | Dean’s List/Honors
State University of New York (SUNY) College, Old Westbury, NY
Associate’s Degree in Criminal Justice: Nassau Community College, Garden City, NY
Sales Management Experience
SunRun / Legacy Power, Bethpage, NY
Solar Residential Manager 2014–2017
* Provided first-rate customer service to home owners through consultation on residential solar array systems
* Offered hands-on assistance to customers throughout the installation of solar systems on their home through various programs
* Played a key role as primary liaison and company representative from the homeowners perspective
* Carried out thorough evaluation of residential homes and consumers to align company’s product to their specific needs
* Managed and deployed installation crews to ensure proper and timely installations
* Proactively performed follow-ups with customers after the installation and presentation of system startup procedures
Habberstad Nissan, Huntington, NY
Leasing Manager 2005–2011
* Interfaced with employees and customers to assist with the termination and repurchasing of a new vehicle
* Expertly handled lease portfolios to improve customer retention and exceed customer satisfaction
Technical Experience
Metropolitan Transportation Long Island Railroad (MTA) Long Island Rail Road (LIRR), New York, NY
Maintenance Electrician 2015–Present
* Performed installation and repair of all electrical apparatus on the train fleet, including diesel engines, coach cars, and electrical multiunit trains
* Demonstrated proficiency with 750 volt inverters, traction motors, resistors, generators, HVAC, dynamic braking, lighting and safety, ATC/PTC, and door interface systems
Bombardier Transportation, Jamaica, NY
Facilities Specialist 2008–2015
* Identified and provide resolution to facility issues, including HVAC, electrical, plumbing, fire, escalators, and elevators
* Displayed strong command of the maintenance of main power and substations systems, along with 27K V transformers, 750 V third rail power, and for AirTrain service across JFK airport
* Ensured functionality of wayside power, while supporting various departments in the event of malfunctions of the AirTrain
* Oversaw jobs contracted by the employer through vendors, as well as their provided workers
Earlier Position Held:
IBEW Local 25, Hauppauge, NY
Electrician
Professional Development
Courses:
Long Island Rail Road (LIRR) Electrician Certification Course | Electrical Apprentice Training, IBEW Trade School
Certifications:
Cardiopulmonary Resuscitation (CPR) Certified | Automated External Defibrillator (AED) Certified
AerialBoom and Man-Lift Certified | Heating, Ventilation, and Air Conditioning (HVAC) Coolant Licensed
MU Electric 3rd Rail Train Certified | Automatic Train Control (ATC) System Certified | Maintenance Certified
Activities
Volunteer, New York City Bike Club
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