SCOTT A. CRIMMIN
100 Haskell Street, Westbrook, Maine 04092
207.632.4513
s.crimmin@yahoo.com
OPERATIONS MANAGEMENT
QUALIFICATIONS PROFILE
Accomplished, award-wining, and goal-driven professional, with solid experience in all aspects of business operations management, business-to-business sales and staff supervision. Recognized for proven record of success in meeting and surpassing corporate targets, objectives and boosting company profitability. Armed with exceptional communication, interpersonal, leadership, and time management aptitudes. Technically proficient with Microsoft Office applications (Word, Excel, and PowerPoint) and AutoCAD.
CORE COMPETENCIES
Project Administration ~ Process Improvement ~ Sales Operations ~ Strategic Planning and Execution
Staff Supervision ~ Regulatory Compliance ~ Customer Service ~ Cross-functional Collaboration
PROFESSIONAL EXPERIENCE
LeafFilter North South Portland, ME
Regional Project | Installation Manager Nov 2018–Present
• Provide direction to a team of trainers, technicians, and installers.
• Administer installations and ensure proper matching of installer with projects.
• Assumed accountability for purchasing, warehousing, and inventories of materials.
• Administer a budget amounting to $3.5M yearly along with all financial transactions.
• Fulfill HR functions including hiring and recruiting employees and installers.
• Steered efforts in maintaining ahead of budget by 80% for 2019.
Suburban Propane Portland, ME
Operations Manager May 2014–Nov 2018
• Supervised multi-locational operations, which comprised of delivery drivers, service technicians, customer service representatives (CSRs), as well as, schedulers.
• Took charge of facility, fleet, and DOT management along with a budget of $2.7M annually.
• Displayed expertise in driving profitability, growth and retention, as well as, safety standards.
• President’s Award Winner 2017.
Pratt Abbott Uniform & Linen Westbrook, ME
Branch Manager Jul 2013–Nov 2013
• Oversaw delivery routes with more than $40K a week in uniform and linen rental business.
• Conducted quarterly visits to the top 50 customers.
• Handled the renewals of existing business and sales of new business.
• Administered customer service reporting, team retention, and sales quotas completion.
Great Bay Glassworks Somersworth, NH
Partner Jun 2012–Mar 2013
• Ensured the compliance of job sites with worksite and Occupational Safety and Health Administration (OSHA) requirements.
• Managed procurement or delivery coordination, scheduled installations, and directed activities at job sites.
• Served as a driving force in selling and servicing more than $ 500K in commercial storefronts for clients, such as Sports Authority, Boston University, J. Crew, Lush, Wet Seal, and Birches Academy.
Portland Glass Portland, ME
Market Manager Apr 2004–Jun 2012
• Held responsible in overseeing four locations, which entailed expanding name recognition through a startup budget.
• Established reputation for consistently reaching market area goals.
EARLIER CAREER
UniFirst Corporation Wilmington, MA; Manheim, PA; Portland, ME; West Palm Beach, FL
Acquisition Team Member 2003–2004
General Manager 2002–2003
Branch Manager 1997–2002
Service Manager 1992–1997
Route Manager 1989–1986
Unum Provident Portland, ME
Corporate Junior Accountant
EDUCATION
Coursework in Business Management, 2013 | University of Phoenix Tempe, AZ
Associate of Business Administration, 2006 | University of Phoenix Tempe, AZ
Accounting Studies, 1986 | Westbrook College Portland, ME
AWARDS
President’s Award, Suburban Propane 2017
Environmental Safety (5), University of Cincinnati Health & Safety Program 2010
Operations Bonus Achievement Award / Bonus Buster (8), UniFirst Corporation
Locational Sales Award, UniFirst Corporation
Location Manager of the Year, UniFirst Corporation
PROFESSIONAL DEVELOPMENT
CERTIFICATION Lead Safety for Renovation, Repair, and Painting, University of Cincinnati 2010
LICENSE Class B – Certified Driver’s License Valid Until: Jun 2021
TRAINING/COURSE
Basic Sales Systems
Managing for Success
Quality Process
Dale Carnegie Training
UniFirst Corporation
Introduction to Sales Management
Train the Trainer
Unifirst Management Institute
Certified Employee Training Program (CETP) Certification, Maine Fuel Board
HAZMAT Certification, Secretary of State of Maine, Bureau of Motor Vehicles
DOT HAZMAT Certification, Secretary of State of Maine, Bureau of Motor Vehicles
ACTIVITIES
Salvation Army – Meals on Wheels ~ Toys for Tots ~ American Red Cross Blood Drives
JDRF One Walk® Fundraising ~ Alzheimer’s Association Fundraising
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