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CANDIDATE PROFILE
Name: Dagmar Royer
Last Updated: 2021-10-21
Email: dagmarssabia@yahoo.com
Phone #: 8083657055
Address: 210 East, Pacific Avenue
Spokane, WA 99202
RESUME
Dagmar Royer
Address: 210 East, Pacific Avenue, Spokane, Washington 99202
Phone: 808.365.7055 • Email: dagmarssabia@yahoo.com | esthermorgernstern@gmail.com


Administrative support, Event coordinator, Hotel Sales Mgr
Areas of Focus: Hospitality and Restaurant Industry

»»»QUALIFICATIONS PROFILE

Highly dedicated, multifaceted, and performance-focused professional with extensive experience in store/office operations management, inventory control, customer service, and administrative support; backed by proven success in process improvement, profit increase, and goal achievement.

»»»CORE COMPETENCIES


Operation and Administrative Support
Documentation and Reporting
Revenue Growth and Profitability
Strategic Planning and Implementation
Cash Management
Cross-functional Collaboration
Time Management and Prioritization
Rapid Conflict Resolution


»»»PROFESSIONAL EXPERIENCE

»DENVER MATTRESS| SPOKANE, WA, USA
»Sales and Service Professional May 2019–Present

•Gained comprehensive knowledge about manufacturing processes and a variety of products.
•Worked closely with medical and sales professionals, psychologist, and an empath within various departments.
•Succeeded in consistently meeting sales goals and targeted areas, including percentages of positive reviews, sales of target products, email collection, and secret shop score.


»FRED MEYER ’S JEWELRY | PORTLAND, OR, USA
»Sales Associate Jun 2018–May 2019

•Developed and maintained strong relationship with customers by anticipating their needs and delivering appropriate solutions.
•Provided first-rate service by promptly addressing clients’ requests, resulting in customer satisfaction.
•Established professional and harmonious relationships with customers, coworkers, and management.

»THE ARC OF SPOKANE THRIFT STORE | SPOKANE, WA, USA
»Production Assistant Mar 2017–May 2018

•Contributed in the creation and implementation of strategic plans and initiatives using several of promotional tools to achieve store objectives.
•Took charge of managing database and creating forms.
•Guaranteed accuracy in conducting data entry in the system.
•Displayed expertise in increasing the overall sales of the department by 30%.

»KAMA’AINA DIAMOND CO.| WAIKOLOA VILLAGE, HI
»Assistant Manager Jan 2014–Feb 2017

•Oversaw the daily operations of subsidiary store, which included product pricing, selection, and promotion.
•Demonstrated efficiency in streamlining the whole operational processes of the store.
•Ensured outstanding customer service by professionally and rapidly handling customer complaints.

»POE RAVA GEM CO.| SOUTH LAKE TAHOE, CA, USA
»Assistant Store Manager Feb 2008–Dec 2013

•Steered key efforts that streamlined inventory maintenance and drove continuous process improvement.
•Gained comprehensive knowledge about manufacturing processes and a variety of products.
•Maintained complete and accurate records by documenting reports.


»»»EARLIER CAREER

HOTEL JALTA | PRAGUE, CZECH REPUBLIC
General Manager Assistant


»»»EDUCATION

Bachelor of Arts in Business Management, University of Maryland, Augsburg, DE
Bachelor’s Degree in Hotel and Restaurant Management, University of Phoenix, Tempe, AZ


»»»ACTIVITIES

Member, Temple Beth Shalom, Spokane, WA
Contributor, Spokane Jewish Family Service Fund
Volunteer, American Society for the Prevention of Cruelty to Animals (ASPCA)
Volunteer, Save Them All


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