Megan Elizabeth Moon
Address: 44174 Shady Glen Terrace, Ashburn, Virginia 20147
Phone: 808.561.4359 | Email: m.elizabeth.moon@gmail.com
-=RECORD MANAGER | RECORDS MANAGEMENT ANALYST=-
»»»QUALIFICATIONS PROFILE
Highly organized, performance-focused, and motivated professional, equipped with wide-ranging experience in administrative operations, record management and analysis, and customer service. Excellent at coordinating various office functions and procedures, compiling large volume of documents, training and managing cross-functional staff, and resolving issues and concerns. Recognized for strong work ethic and ability to work well under pressure, multitask in fast-paced settings, and secure sensitive and pertinent information, while maintaining data accuracy and confidentiality.
»»»AREAS OF EXPERTISE
SOP Documentation and Project Proposal Preparation | Freedom of Information Act (FOIA) Compliance | Team Training
Client Consultation and Education | Records Retention and Disposition | Meeting Schedule and Coordination
»»»PROFESSIONAL EXPERIENCE
»GEORGE MASON UNIVERSITY | FAIRFAX, VA
»Records and Information Management Analyst and Consultant May 2020–Present
»Records Officer, Interim
•Provide expert oversight to university libraries while liaising with third-party off-site secure storage vendors to coordinate off-site storage needs, address logistical issues, and arbitrate budget proposals from vendors
•Administer internal, state, federal, and international retention schedule procedures to ensure legal eligibility and timely destruction
•Serves as liaison between the university and governing records policy organizations for the dissemination and implementation of the most recent records procedural concerns and policies
•Received promotion as the temporary university records officer while assisting to hire a new permanent university records officer
•Lead the preparation of presentation materials, as well as the development and revision of records management education courses, continuity planning, and standard operating procedures (SOPs) documentation
•Manage the beta testing, alpha testing, and implementation of records databases
•Provides expertise to GMU staff and faculty, and on behalf of the Architectural Standards Review Board (ASRB) to guarantee proper management of records in accordance with internal, state, and federal records management policies, along with the optimization of workplace organization and storage strategies
•Keenly monitor and process over 13,000 containers of paper-based records
»CHENEGA CORPORATION | CHANTILLY, VA
»Records Manager, Quality Assurance/Quality Control (QA/QC) January 2019–July 2019
•Effectively gathered and assessed metrics from over 1,500 records submissions into weekly spreadsheets and reports under tight deadlines
•Assumed responsibility for the compilation of data trends into daily and weekly formal presentations, while partnering with executives to manage and adjust workflow progress
•Held accountability in coordinating standard office management needs and designing workflow practices prior to the hiring of records clerks
•Produced and facilitated training presentations and SOPs
•Rendered hands-on training to records clerks in compliance with Chenega, Environmental Protection Agency (EPA), and National Archives and Records Administration (NARA) record-keeping protocols
•Delegated responsibilities to 40 QA records clerks and coordinated payroll, timekeeping, and disciplinary action
»FAIRFAX COUNTY | FAIRFAX, VA
»Records Manager | Freedom of Information Act (FOIA) Officer December 2016–January 2019
•Developed and revised SOP documentation and presentation materials for RIM and other related divisions
•Collected and analyzed bi-monthly metrics on RIM's vendor publications for frequency, clarity, and the level of achievement according to Fairfax County officials
•Coached and guided records specialists on FOIA and RIM records-keeping regulations to ensure the approval of all non-RIM Fairfax entities and customers and prevent legal complications
•Demonstrated outstanding management skills in completing more than 300 daily digitization submissions and FOIA requests within the mandatory two-business day deadline, while adjusting to customer needs
•Made major contribution in designing and streamlining all planning and execution of a major intra-divisional event, while adhering to strict budgetary and managerial limits
»ADC MANAGEMENT SERVICES ? UNITED STATES GEOLOGICAL SURVEY | RESTON, VA
»Lead Library Technician October 2015–September 2016
•Gathered data for the digitalization of over 50,000 topographic maps from the United States Geological Survey
•Conducted research and analysis on key metrics for the preparation of research inquiry reports from hundreds of scientific sub-field sources
•Achieved the completion of highly complex Online Computer Library Center (OCLC) requests and research inquiries within one business day
•Met day-to-day topographic map digitization quotas while dealing with library-related operation procedures
•Remotely supervised catalogs and collection data for various USGS libraries
•Acted as lead point of contact, responsible for aiding customers with interlibrary loans, circulation, promotions, and collection data research
•Rendered expert supervision to library technicians and clerk staff regarding cataloging, customer donations, record auditing, and scientific library research
»»»EDUCATION
Double Major in Anthropology and History, May 2014
University of Hawai?i at Manoa | Honolulu, HI
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