At Vantage, we believe our value is in our people who consistently bring bold strategies,
innovative thinking, pioneering leadership and best of all cutting-edge solutions.  

As the Call Center/Telesales Trainer, you will conduct sales and communication skills training
for all existing and new associates within the call center.  

DUTIES AND RESPONSIBILITIES: 

� Develops training materials including associate manuals, presentation materials and trainers�
instructional manuals.

� Presents effective sales techniques to telesales agents for inbound and outbound sales calls,
steering telephone conversations, countering and dealing

   with objections and initiating outbound calls to pre-existing leads.

� Administers effective sales training techniques to sales agents to include, but not limited
to, generating leads, reaching key decision makers, scheduling     

   appointments, overcoming objections and making presentations.

� Monitors, coaches and mentors telesales agents through one-on-one meetings on an ongoing
basis to help foster motivation.

� Recommends and implements ongoing training development plans for telesales agents during and
after training period.

� Continuously studies and develops training skills to improve on existing training methods.

� Performs miscellaneous job-related duties as assigned.

 

MINIMUM JOB REQUIREMENTS:

     � Bachelor's degree or equivalent, preferably in Education, English, Communication,
Training and Development.

     � Strong background and experience in telephone and field sales, from both a �frontline�
and a managerial perspective.

            

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

      � Understands and demonstrates the ability to apply adult learning theory to
training/coaching.

� Utilizes a wide variety of training methods to engage and enroll participants.

� Ability to speak clearly and persuasively in positive or negative situations.

� Ability to demonstrate group presentations on a consistent basis.

� Contributes to building a positive team spirit. 

� Ability to write clearly and concisely.

� Ability to deal with frequent change, delays, or unexpected events. 

�Strong communication and interpersonal skills. 

� Travel industry experience highly desirable but not required

 

We offer an excellent benefits package including a 401(K) plan, public transportation subsidy
(accessible by �T�), substantial travel benefits, on-site exercise facility with a personal
trainer, and much more.