Position Summary:
The Technical Case Administrator is responsible for telephone and / or on-site support for the
Introspect product suite.
Responsibilities:
Analyze and solve a wide variety of complex and challenging issues
Work as part of a highly trained team of technical professionals
Work with clients to apply technology solutions to business problems
Data conversions and SQL data manipulation
Skills and Experience Required:
Experience working with clients on business solutions
Enjoy solving tough problems
Experience in SQL and query building
Knowledge of Windows 2000, Visual Basic, SQL Server, IIS, Client Server and / or multi-tier
architecture utilizing a RDBMS a plus
Experience in one of the following: HTML, ASP or XML a plus
A strong desire to learn continually and grow professionally
Comfortable working in a team-based environment and supporting others
Desire to be part of an exciting, rapidly-growing organization
Ability to work autonomously with flexibility and excellent judgment
Ability to work effectively under pressure to meet deadlines
Ability to work cooperatively as part of a team
Flexibility to work extended hours on a shortened work week
Education:
BA/BS degree required
To Apply:
Please send resume as a MSWord Attachment to: [email protected] |