Job Title: Compliance Analyst



Department: Legal



Incumbent: New Position



Reports to: Director of Compliance & Associate Corporate Counsel



Basic Function: Responsible for performing the compliance monitoring function



Accountabilities:



1. Assist the Director of Compliance in the maintenance of the company�s Compliance Program.

2. Maintain the Compliance Monitoring Program.

3. Perform the periodic review of processes and procedures to ensure compliance with applicable
federal and state laws and regulations, as well as company policies.

4. Perform Telephone Monitoring of the Eligibility Specialists, Loan Consultants, and Customer
Service Representatives.

5. Monitor a statistically valid sample of calls previously monitored by Department
Management.

6. Prepare periodic reports of findings to the Director of Compliance.

7. Investigate complaints and track their timely response.

8. Maintain the acquisition and renewal of all necessary business licenses, including
telemarketing sales licenses.

9. Assist the IT Department to implement and maintain up-to-date Do Not Call Lists.

10. Other duties as assigned by the Director of Compliance.



Technical Skills:



1. A minimum of 1-3 years in the fiancial services industry, with a basic but thorough
knowledge of industry processes.

2. Familiarity and basic skills associated with a networked PC environment

3. Ability to quickly become proficient in the use of proprietary systems

4. Audit, Risk Management, Compliance or Legal Experience helpful but not required.



Analytical Skills



1. Ability to identify exceptions and develop recommendations for remedial solutions.

2. Ability to understand and apply laws and regulations to policies and procedures.



Control Skills



1. Ability to identify and implement controls (whether manual, procedural, policy or systemic)
on the following laws and regulations:



Federal Laws & Regulations

� Controlling the Assault of Non-Solicited Pornography & Marketing Act (CAN SPAM)

� Electronic Funds Transfer Act and Regulation E

� Equal Credit Opportunity Act & Regulation B

� Fair Credit Reporting Act & Fair and Accurate Credit Transactions (FACT) Act

� Higher Education Act

� Gramm Leach Bliley Privacy Act & FTC Safeguards Rule

� Office of Foreign Asset Control Regulations

� Right to Financial Privacy Act

� Soldiers & Sailors Civil Relief Act

� Telemarketing and Consumer Fraud & Abuse Prevention Act

� Telemarketing Sales Rule (FTC)

� Telephone Consumer Protection Act (FCC)

� Uniting & Strengthening America by Providing Appropriate Tools Required to Intercept and
Obstruct Terrorism (USA PATRIOT) Act



State Laws & Regulations

� California Information Privacy Act

� Do Not Call Lists

� Telemarketing Solicitor Registration acts and regulations

� Telephone Call Monitoring & Recording acts



Communication Skills



1. Ability to work with all levels of management and staff.

2. Well organized, efficient and able to work independently



Working Conditions



Willingness and ability to travel (less than 10% of time)