REQUIREMENTS
Possess a two- to four-year technical degree in Electronics (AAS, BSEE), Mechanics (AAS, BSME)
or Industrial Engineering (AS, BSIE), or equivalent military experience as determined by the
Area Service Manager. Possess a valid driver's license and passport. Requires operation of:
basic Bently Nevada products, Bently Nevada TK-Series Test Kits, Thermocouple Calibrator, RTD
Calibrator, handheld DMM, function generator, power supply, oscilloscope, basic tool kit, IBM
compatible computer and peripherals, as well as software for word processing, spreadsheet,
drawing and communications, telephone, automobile, modem, hand cart, basic electronics repair
hand tools and fixtures.
PRIMARY RESPONSIBILITY OF THE JOB:
In this position, the person will learn advanced skills which a Systems and Instrumentation
Team Representative performs. The typical duties will be expanded from the Representative's
position to include additional types of monitors to calibrate, repair of field-repairable
monitors to the electronic component level, configuration and setup of computer based products
and the setup of additional transducers. The actual duties that the person becomes qualified to
perform may be expanded in scope and nature based on the on-the-job experiences which are
available.
APPLICATION OF CORPORATE OBJECTIVES: Provide the best service value in our industry to the
company's customers through compliance with policies, procedures, and contributions to
Company's corporate objectives of Safety, Quality, Timeliness, and Cost.
SAFETY: Achieve zero accidents and injuries by following all safety procedures, training and
protective equipment requirements. Always be aware of the environment in which you are working.
Dispose of all chemicals and substances properly. Communicate all safety issues or concerns
immediately to your supervisor.
QUALITY: Perform zero defect Product Service work by adhering to published specifications and
procedures. Report any deficiencies to Quality Assurance via the current reporting procedures.
Notify Quality Assurance within one week of any Bently Nevada quality problems.
TIMELINESS: Perform Product Service work in a timely manner and adhere to time schedules and
specific deadlines. Inform the Sales Representative within one week of any opportunities or
problems with a customer.
COST: Perform Product Service work in the most efficient and economical manner possible.
SKILLS
Hydrocarbon processing industry literacy
Power generation industry literacy
Ability to meet customer expectations
Ability to visualize
Adaptability
Control expenses
Develop service quotations
Execute to contract and specifications
Instruct 3300 Installation and Maintenance Course
Instruct 3500 Installation and Maintenance Course
Instruct Transducer Installation and Maintenance Course
Instruct TrendMaster 2000 Course
Perform under stress
Planning and scheduling
Presenting to an audience
Problem solving
Provide mentoring to lower level personnel
Represent BNC as a technical specialist
Technical training techniques
Understanding of BNC monitoring systems
Verbal communication
Ability to take direction and check in
Prepare accurate on-site reports
Prepare billing packages
Prepare standard reports
Read and understand service schedule
Safety
Data communications knowledge - rs232, 422, 485, ethernet, etc.
DM2000 system configuration & set-up
Knowledge of computer hardware
Management of Asset Management Agreement
MCM2000 system configuration & set-up
Networking of BNC information & management systems
System integration
Understand electrical & mechanical prints
Current protection system configuration & set up
Current protection system verification & troubleshooting
Execute baseline work
Identification of parts, systems, & specifications
Run-out data acquisition and interpretation
Transducer installation, checkout & troubleshooting
Use of the TK Family |
