Citizens Banking Corporation
Job Opportunity Bulletin 06-083
www.citizensonline.com
Opening Date: 03/09/06
Closing Date 03/23/06
Job Title: Branch Manager
Job Level: BAND E
Market Range: Min $28,137 Market Rate $41,300 Max $57,861
Department: Retail Banking
Location: DePere
Description of Position:
Responsible for efficient and effective consumer banking sales, service delivery and
relationship management as defined by consumer deposits, loans and number of customers. Leading
both the internal and external sales effort in the branch through personal involvement in
generating client contacts, identifying customer needs and proposing appropriate services and
products. Developing and achieving annual sales plans for the office in concert with the
District Executive. Maintaining excellent service levels by effectively allocating staff
resources within the branch. Developing and achieving annual operating budgets and supporting
business plans for the branch. Ensuring compliance with bank wide standard operating practices
within the branch. Resolving local sales and service problems in a timely and effective manner.
Escalating unresolved issues in a timely, accurate and responsible fashion to appropriate
Executives. Evaluating and coaching branch staff, preparing performance plans for staff and
overseeing the development of performance plans. Exercising the usual authority of a manager
concerning staffing, performance appraisals, promotions, salary recommendations and
terminations. The branch manager will participate from time to time in District meetings and
will be assigned other duties and responsibilities as may be required to meet the goals and
objectives of the Bank. The Manager is expected to complete continuing education and
professional development courses, leadership development and product and service training to
ensure skills are maintained and strengthened.
Qualifications:
Bachelor's Degree in Business or equivalent experience. Strong knowledge of bank products and
services. Excellent interpersonal and communication skills. Thinks through the client�s
perspective and is committed to total client satisfaction. Experience using PC with a focus on
Microsoft Office Applications. Previous Sales experience in the Banking / Financial Services
industry required. Previous Management experience preferred.
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WHILE CITIZENS BANK APPRECIATES ALL INTERESTED CANDIDATES, ONLY THOSE CANDIDATES CONSIDERED FOR
AN INTERVIEW WILL BE CONTACTED
APPLY ONLINE at www.citizensonline.com
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