Odysseys Unlimited, a Watertown (Massachusetts) based tour operator and direct marketer,
provides international small group tours to older Americans including members of some of the
country�s most prestigious non-profit organizations. We have employment opportunities for
professionals who are willing to use their talents to contribute to the growth and success of
our expanding operation.

 

Job Description
 

Title                            
Operations Coordinator

 

Reporting to               
Supervisor, Travel Operations

 

Starting
Immediately

 

Job Summary
This position assumes the primary responsibility for the day-to-day inventory control and
associated tasks for assigned small group tour series.

 

Qualifications  
�         Minimum of 2-3 years experience in travel operations

�         Excellent communication skills (both verbal and written)

�         Excellent attention to detail

�         Excellent organizational skills

�         Computer literacy including Word and Excel

                                    

Responsibilities          

�         Assume responsibility for all operations aspects for 15 to 20 selected tours

�         Maintain accurate inventory control procedures for each tour

�         Provide status reports to all travel suppliers in accordance with contractual terms
(typically with updates at 90 and 60 days plus final rooming lists at 30 days)

�         Contact suppliers for additional space as need arises

�         Prepare and mail final travel document packages to guests in accordance with set
schedules

�         Assist supervisor with overall management of operations department 

�         Provide sales and customer service telephone back-up as needed

�        Assume responsibilities for other projects as assigned