Associate Director of Student Financial Services     

To serve as Director of Student Financial Services, providing direction and leadership for SFS
staff, and manage SFS with a special emphasis on compliance with federal regulations, AIXX/EDMC
policy and service to the students. To ensure the SFS Office, at a minimum, meets the Planner
Productivity measurements. To ensure all aid is paid in a timely basis. To ensure that all
monthly or quarterly SFS staff evaluations (PPARs) are completed.

Key Job Elements:

1.         Assure that the SFS team is in compliance with Federal, State and EDMC rules and
regulations.

2.         Hire, train, manage and supervise Assistant Directors of Financial Aid and Financial
Aid Officers.

3.         Maintain Planning Load as needed.

4.         Provide that all students (new, re-entry, and continuing) are planned and aware of
their financial obligations to the school as well as the appropriate financial resources
available to them.

5.         Insure that all financial assistance programs available in the school are in
compliance with all applicable regulations.

6.         Responsible for adequate training and development of all SFS staff.

7.         Provide professional and personal development for self and staff.

8.         Coordinate interoffice functions between SFS and other departments (Admissions,
Student Services, Education, Student Accounting, Registrar, etc.).

9.         Research and develop additional financial aid resources. 

10.       Coordinate interoffice functions in SFS (data entry, planning, etc.).

11.       Prepare reports as necessary.

12.       Counsel students and parents regarding financial plan / eligibility.

13.       Develop objectives to achieve long range goals within the SFS budget.

14.       Strong Customer Service Component as described in the Planner Productivity Report.

15.       Demonstrate proficiency in timely collections (for the entire SFS Office): -90% aid
paid consistently by end of 5th week of term and 98% by end of 8th week of term.

16.       Maintain consistently clean files shown through Training Assessments for Compliance
with Federal/State regulations and school policies and procedures (for the entire SFS Office).
-Less than a 10% comment rate per term and less than a 5% potential liability rate for the
year.

17.       Complete the appropriate training modules within 30 days of the new or revised module
becoming available.

18.       Perform special projects as assigned.


Position Requirements:

1.         Bachelors degree and 3 years progressive financial aid experience.

2.         Customer service, problem solving approach to work.

3.         Excellent communication and interpersonal skills.

4.         The ability to work independently and make decisions based on guidelines.

5.         Ability to follow up, good with details, and deal with many issues concurrently.

6.         Ability to manage others and/or supervisory experience. 

EDMC offers a competitive salary including performance based salary reviews.

We offer a wonderful benefit package that includes healthcare, 401(k) with company match,
tuition assistance, and much more..

Resumes and salary history/expectations are required.

Please apply online or contact Robert Zammit directly at: [email protected]



EOE