CAPROCK COMMUNICATIONS
JOB DESCRIPTION
Position: Singapore GBDE
Location: Singapore
Website: www.caprock.com
The Company � Overview
CapRock Communications is positioned as the leading satellite based telecommunications service
provider specializing in managed solutions for data, internet, voice and video in the most
remote and hard to reach areas of the world.
Established in 1981 to serve the offshore oil and gas community, CapRock started as a service
company providing two-way radio, rural radiotelephony and microwave technology to drilling rigs
and production platforms. Over the past twenty five years the leading technology has shifted
to satellite based communications. CapRock has been the dominant Satellite Telecommunications
service provider to the energy industry in the Gulf of Mexico and has expanded its services
across the globe to meet the demands of its customer base.
Our customers drill for oil in the middle of the oceans and land; build roads and dams in
jungles; and move ships with crews, passengers and cargo around the globe. In those scenarios
and many more, a reliable, high bandwidth communication system is critical to our customer�s
operations. Known for �reliability to the extreme,� CapRock�s expertise is to support and
maintain operations in places where no other telecommunications infrastructure exist: dense
jungles, barren deserts, tropical rainforests and open waters.
With an infrastructure built on a satellite platform, the bulk of CapRock�s services traverse
through hub earth stations both owned and maintained by the company. Through strategically
placed earth stations, CapRock lands 50+ transponders of satellite bandwidth and supports more
than 900 circuits worldwide.
CapRock�s technical staff operates these hub earth stations on a 24 x 7 basis from our three
Network Operating Centers (NOC) located in Houston (US), Aberdeen (UK) and Jakarta (Indonesia).
From these NOC�s, all systems are monitored globally and on a continuous basis. Technicians
are available for dispatch to support installations, maintenance and moves wherever the
networks are installed.
OPPORTUNITY TO THE EXTREME�
Due to rapid growth and success in our existing market, we are adding �top notch� talent in
order to maintain our momentum! Our customer�s have made us the dominant Satellite
Telecommunications provider to the drilling industry in the Texas/Louisiana Gulf Coast region.
In addition, we have expanded our presence to Europe, South America and, most recently the Far
East. Our existing customers and their projects will soon propel us into every section of the
globe!
In early 2007, we launched our maritime SeaAccess services with great success. We have quickly
penetrated the global commercial shipping market and are providing our customers with satellite
communication in all ocean regions.
Our expertise can be called upon for supporting operations in places where little
telecommunications infrastructure exist such as dense jungles, barren deserts, tropical rain
forests and open waters.
The Southeast Asia region represents tremendous growth potential for CapRock and as such, the
GBDE will be responsible for establishing CapRock Communications as a viable resource in
Singapore and developing business for both Energy and Maritime verticals.
We are looking for a proven professional who has the ability to do the following:
GBDE � Singapore
Responsibilities:
� Identify and solicit new market opportunities across all verticals, outline entrance
strategies and present the options to the appropriate groups within the Senior Leadership Team
(SLT)
� Negotiate agreements with 3rd party telecom providers or licensing providers to allow
CapRock to provide services in new markets
� Develop an understanding of local laws, regulations, taxes, and customs to
appropriately position CapRock Communications in Singapore.
� Strengthen relationships within CapRock; in particular with the International Sales
Department and participate in marketing activities.
� Continually update the company on customer requirements and the service status of
other vendors to provide reference information for strategic decision-making
� Build the �CapRock Brand� and raise the recognition of services in the local market
and supporting market development.
� Develop new clients, while maintaining existing market accounts
� Quote and present CapRock services solutions for client/market opportunities
� Collaborate in forecasting revenue and margin for opportunities being pursed under
the GBDE�s responsibility
� Drive product requirements for the region
� Provide input to bids and proposals on pricing, margins and the prioritization of
opportunities
� Coordinate with the Jakarta and Australian offices for all technical support and
market opportunities
� Identify acquisition targets as a means to accelerate market entry strategies or to
provide complimentary services to support the CapRock commercial model
� Work to successfully integrate new acquisitions into the APAC region
� Provide input on budgets for vertical markets and outline their impact on the
regional resources and the existing infrastructure.
� Actively participate in the development of corporate business strategies by providing
research and analysis of industry trends, competitors, and opportunities for establishing
business partnerships through joint ventures, alliances, etc.
� Document and monitor processes to ensure compliance with Company contract policies
and procedures.
� Initiate, develop and manage strong internal partnerships with key stakeholders
throughout the organization in order to successfully lead activities and efforts to increase
innovation and creativity in identifying new business opportunities.
� Special projects as required.
Exceptional Performance: (In an effort to help provide a candidate a view of what would be
considered exceptional performance in this role, the following are offered}
Revenue target is exceeded by 200% in 2008
CapRock effectively builds a business model to compete in the SI market while leveraging the
Indonesia labor pool in 2008 and completes work on at least 2 projects in the region
CapRock generates a backlog of US$ 4MM in incremental revenue in 2008 for the SI segment
The company obtains market share gains against Rignet
The company builds a profitable maritime market position in 18 months
The company is viewed as the supplier of choice by core energy companies working in the region
Singapore is viewed in high regard in terms of its management of a 3rd party teleport provider
Skills/Qualifications:
Bachelor�s degree in a related field or 5 years of Service/Project and/or satellite management
experience. An MBA is preferred.
Experience in an international environment.
Strong Network Sales experience.
10+ years of telecommunications related experience.
Demonstrated leadership qualities and ability to lead diverse and cross functional groups,
including outside vendors.
Prior supervisory experience required with the ability to manage and provide guidance to
administrative, technical, and operations personnel.
Self starter with ability to manage multiple projects.
Strong team orientation, both internal and external, with the ability to coach and mentor
regardless of reporting relationships.
Excellent problem solver, flexible and able to accommodate changing priorities and directions.
Advanced knowledge of Microsoft Office required.
Excellent written and verbal communication skills required.
Must be able to interact effectively within all levels of the company.
Willingness to relocate to Singapore for a three year assignment.
If you are looking to find a team of champions that can bring the best out in your own
capabilities and to spur you on to greater heights and challenges, CapRock may be the company
for you.
We are an Equal Opportunity employer and welcome talent and actively seek greatness across all
diverse cultures, genders, ethnicities and other categories. It is �greatness� that is the
common denominator and requirement. In addition to past job related experiences, a successful
candidate must demonstrate consistency in the practice of our core values.
If this sounds like the opportunity you have been looking for, we encourage you to submit your
CV/resume along with your salary requirements to [email protected] for appropriate consideration.
Equal Opportunity Employer M/F/D/V
CAPROCK�S PACT FOR THE FUTURE
PASSION
Demonstrating passion by showing open enthusiasm, radiating positive energy, supporting others�
achievements, celebrating success, and turning problems into opportunities.
ACCOUNTABILITY
Demonstrating accountability by taking personal responsibility, seeing the connection between
behavior and results, thinking ahead and planning, focusing on goal achievement, and examining
options before acting.
COURAGE
Demonstrating courage by providing current and actionable feedback, acting with integrity,
taking reasonable risks to achieve the goal, standing up for what is right, and thinking and
acting independently.
TRANSPARENCY
Demonstrating transparency by operating with an open agenda, treating others consistently,
communicating in a clear and specific manner, involving those affected by decisions and letting
people know why, without being asked.
Contact Information
Company: CapRock Services |
