Sovereign Bancorp, Inc., ("Sovereign") (NYSE: SOV), is the parent company of Sovereign Bank, a
financial institution with $87 billion in assets as of September 30, 2007 with principal
markets in the Northeast United States. Sovereign Bank has 750 community banking offices, over
2,300 ATMs and approximately 12,000 team members.  Sovereign offers a broad array of financial
services and products including retail banking, business and corporate banking, cash
management, capital markets, wealth management and insurance. Sovereign is the 18th largest
banking institution in the United States.  

 

Duties  
Schedules appointments, meetings, seminars, conferences, travel arrangements and manages the
Managing Director of Retail Banking's calendar. 
Prepares and formats complex documents and composes complex correspondence. Follows up on own
initiative. Stays current with all internal and external correspondence. 
Provides advanced clerical support such as the development of agenda�s, and setting up and
maintaining filing systems. 
Monitors phone calls and screens calls to ensure appropriate referral. 
Prepares complex presentations. 
Serves as an active vital member on project teams and may manage small projects. 
Assists with the maintenance of the department budget. 
Other projects as assigned. 
 


 

Qualifications  
�High School Diploma Required �Associates Degree or Bachelors Degree Preferred �7+ Years
Experience Required �Advanced written and oral communication skills �Advanced interpersonal and
organizational skills �Advanced customer service skills �Ability to manage multiple priorities
simultaneously and independently �Advanced skills in word processing and/or PC applications
�Demonstrated mastery of Sovereign Culture, Policies, Procedures, and Practices and the ability
to use that knowledge to influence or impact a course of action �Recommends and implements
change on own work processes and procedures �Delegates, leads and trains lower level
Administrative Assistants as needed  

 
 
 
 
 

 
Contact Information 
 
 
Company: Sovereign Bank 
Email: [email protected] 
Reference Code: 31874lao