Summary:  Establishes satellite TV service by installing satellite TV systems and equipment;
verifying system performance; maintaining records.


Primary Duties and Responsibilities:

 

�         Prepares for satellite TV installations by reviewing installation orders; gathering
equipment, supplies, and tools; coordinating schedules with customers.

�         Plans satellite TV installations by evaluating location; locating access; laying-out
equipment and wiring plan.

�         Establishes satellite TV system by installing equipment; running and pulling TV
cable; programming and calibrating equipment; adhering to codes, regulations, and standards.

�         Verifies satellite TV system functioning by testing equipment and connections;
identifying and correcting problems.

�         Maintains records by documenting installation, service, and repairs.

�         Maintains and improves service by listening to customer's description of problems;
diagnosing, troubleshooting, and repairing problems; replacing and upgrading components;
referring to schematics, manuals, and manufacturers' instructions.

�         Maintains customer rapport by resolving concerns; answering questions.

�         Maintains safe work environment by following safe practices.

�         Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

�         Updates job knowledge by participating in educational opportunities; reading
technical publications.

�         Enhances organization reputation by accepting ownership for accomplishing new and
different requests; exploring opportunities to add value to job accomplishments.

�         Follows all company policy and procedures.

�         Adheres to safety policy.

�         Other duties as assigned.


Education and Requirements:

 

�         High school diploma or G.E.D.

�         Must be able to lift 65 lbs and climb utility poles.

�         One year experience in electronics, CATV, telecommunications or related field. 

�         Good verbal and writing skills

�         2 years of customer service experience

�         Valid driver�s license.

�         Negative pre-employment drug test

�         Criminal and MVR backgrounds meet company hiring criteria

 

Additional Requirements:

This position outlines the basic tasks and requirements for the position noted.  It is not a
comprehensive listing of all job duties of the associates.

 

Prepared:

Management reserves the right to change the duties and responsibilities set forth herein at any
time.

 
 
 
 
 

 
 
 
 
 
 
 
 
 

 
Contact: 
 
 
Company: Ironwood Communications 
Email: [email protected] 
Fax: 1-888-741-1047 
Reference Code: Sea. Techs