Responsibilities: 
Specialize in working with Fund clients/Investment Advisors
Prepare emails for client outreach for customer KYC profiles in accordance with established
MUBK SLA timeframes and KYC procedures.
Follow guidance and instructions from designated MUBK GCIB Account Management team members on
client outreach process, resolution of KYC issues and execution of other tasks, including but
not limited to periodic and ad hoc KYC reassessments, new onboardings, FinCEN triggers,
deactivations, exits, reactivations, trigger assessment/reviews.
100% of the cases assumed will require Client outreach. Take guidance on client and RM
engagement approach from designated MUBK GCIB Account Management team members.
Review any RFIs prepared by OBU Team using the MUBK-approved procedures to further refine and
prepare the list of outstanding items
Analyze existing documents on file or maintained by MUBK and combine with research conducted
via 3rd party tools and regulator websites (e.g. SEC, others) to enrich & plug any gaps in
customer profile. Prepare & pre-fill KYC forms, cross-reference and validate
information/relationship between various related parties (e.g. the individual fund and
investment advisor for Funds, the sponsor and SPV for non-operating asset holdings companies,
parent, and subsidiary corporate relationships, etc.) and subsequently prepare client
outreach.
Meet SLAs as prescribed by designated MUBK GCIB Account Management team members.
Provide daily updates to MUBK GCIB Account Management team on status of deliverables.
Respond to RFIs and questions received from
OBU/QC/EDD/AML/Compliance/back-office/tax/FLODCO/Complex Investigations/Screening teams and/or
provide documentation and handover coversheets to enable processing of data requirements into
KYC systems.
Be well versed in KYC procedures of MUBK to understand what additional documentation asks need
to be made to clients under what risk factor scenarios.
Provide responses to follow-up questions from