Summary:
Maintain cleanliness of all guestrooms in a manner that exceeds the guest’s expectations.

 

Essential Duties and Responsibilities:
Understands and adheres to the clients values and service standards.
Ensure the safety of guests and associates by following the Hotel safety guidelines.
Greet guests with a smile and respond quickly to requests in a friendly and courteous  manner.
Ensure all guest rooms are clean and organized in the allotted time frame on a daily basis.
Disinfect and sterilize equipment and supplies. Sweep, scrub, mop, and polish floors and
surfaces. Clean rugs, carpets, furniture and draperies.
Dust furniture and equipment
Maintain a clean working environment both front and back of house.
Ensure all in-room items are in working order
Replenish all linens and sundries accordingly to set standards.
Report any missing items from rooms to Housekeeping Inspector or Manager on Duty.
Report any maintenance issues or concerns to Housekeeping Inspector or Manager on Duty.
Provide a safe and secure environment for guests by ensuring all assigned keys are maintained
according to departmental procedures and that all guest rooms are locked upon departure.
Report all items left by guests immediately according to lost and found policy.
Maintain cleanliness and inventory or storage areas reporting any deficiencies to departmental
manager.
Ensure productivity remains consistently high while cleaning rooms.
Maintain or exceed a score of 95% on rated room inspections
Assist to perform other housekeeping tasks as business demands require such as Public Area
Attendant, House Person, Laundry Attendant  etc Perform any additional duties as requested by
the supervisor or manager.
 

Knowledge, Skills and Abilities:
Ability to treat all associates and guests in a respectful manner.
Exhibits integrity (honesty and truthfulness).
Has attention to detail.
Is consistently striving to be better.
Must be able to lift heavy items.
Must be able to work in a standing