Essential Functions:

Contribute to project planning, schedules, and tracking documents for various communication
projects, coordinating with team members, and ensuring timely development and delivery of
applications and other IT related deliverables (Networking/Hardware.)
Provide and comprehend system, sales and meeting information.
Provide technical product advice and consultations for the development and implementation of
customer solutions.
Perform planning, documentation, deployment, and maintenance of new IT infrastructure, servers,
and applications.
Analyze current systems and customer needs.
Research and develop solutions.
Prepare proposal and technical materials for the team and customers.
Determining tasks, deliverable and developing timelines.
Perform implementation and deployment of systems.
Outline reporting and cross check measurement standards
Handle IT technical support onsite and/or remote by phone, and by e-mail.
Support and communicate with third party partners to conduct the projects.
Identify customer and product needs, and proactively solve customer issues.
Work with internal teams to provide unified support. Maintain a high-level management of all
areas of project management, customer service, technical support, system analysis –
development – implementation, sales, training, and general office management including
budgeting and financial review.
Utilize data to help the team drive insights through the creation and maintenance of monthly
communications metrics and analysis reports.
Contribute to project planning, schedules, and tracking documents for various communications
projects, coordinating with team members, and ensuring timely production and delivery of
communications deliverables.
Assist across the team as needed with executive level presentations and program level
communications.
Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that ar