At HNI, we're not just about furniture; we're about transforming spaces where people
live, work, and gather. Integrity, inclusion, and belonging are at the heart of everything we
do. As a Director of Manufacturing for Flow, you'll play a pivotal role in achieving
outstanding customer satisfaction by mastering Safety, Quality, Delivery, and Cost targets
through effective leadership.
Here's what you'll tackle in this performance-driven role:

Drive Improvement in SQDC Performance
o Enhance safety by reducing TRIR, lost time, and workers' compensation costs through
proactive safety management and incident response.
o Improve facility service request rates by addressing customer and audit issues while coaching
the team on quality management systems.
o Develop robust problem-solving processes to reduce backorders and maintain >95% lead time
performance.
o Manage budget targets and drive cost improvements in labor, materials, and overhead.

Optimize Material and Information Flows
o Create a model area based on "true north" principles to set a standard for
materials.
o Collaborate with Scheduling and Operations to implement effective production scheduling
criteria.
o Form and guide a cross-functional team to improve material usage and control processes.

Day-to-Day Responsibilities:

Develop Leadership Talent
o Build and mentor leadership capabilities to meet current and future organizational demands.
o Ensure Clarity in Communication
o Clearly articulate intent, expectations, and desired outcomes to minimize rework and
misunderstandings.

Provide Coaching and Strategic Alignment
o Coach and influence team members across product flows, focusing on issue resolution, strategy
alignment, and process optimization.

Monitor Operations Management Execution
o Maintain shop floor presence, conduct formal audits, and address process execution
breakdowns.
o Coordinate Workforce Adjustments
o Collaborate with senior leadership to translate forecasts into labor staffing adjustments.

Influence Resource Prioritization
o Direct resource allocation to achieve performance metrics and breakthrough cost
improvements.

Foster Team Unity and Engagement
o Transition the team culture from "we say" to "we live" by integrating
behaviors and processes into the ecosystem.
o Address Leadership and Process Gaps
o Overcome leadership inexperience in process discipline and enhance collaboration across
historically siloed functions.

Qualifications:

o Experience: 6+yrs of proven leadership experience as a director or operations manager within
a manufacturing setting. 10+ yrs of relevant experience in lieu of education
o Previous experience leading high variation, fast-paced manufacturing environments.
o Effective communication skills (verbal and visual).
o 5 + yrs of demonstrated knowledge and application of lean tools.
o Education: Bachelor's degree in Engineering, Operations, Organizational/Business
Management, or a Masters degree in a related field is preferred.