We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should
have access to the food they love and more time to enjoy it together. Where others see a simple
need for grocery delivery, we see exciting complexity and endless opportunity to serve the
varied needs of our community. We work to deliver an essential service that customers rely on
to get their groceries and household goods, while also offering safe and flexible earnings
opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help
push our shopping cart forward. If you’re ready to do the best work of your life, come join
our table.
Instacart is a Flex First team 
There’s no one-size fits all approach to how we do our best work. Our employees have the
flexibility to choose where they do their best work—whether it’s from home, an office, or
your favorite coffee shop—while staying connected and building community through regular
in-person events. Learn more about our flexible approach to where we work.Overview
Instacart’s Canada Brand Partnerships team helps Consumer Packaged Goods (CPG) partners grow
on our retail media platform by connecting their brands with high-intent shoppers. We’re
hiring an Account Manager to join our Canada Account Management group in Toronto (open to
remote across Canada) to own and grow a strategic book of CPG advertisers.
In this role, you will partner closely with Account Executives, Ads Operations, Measurement,
and Product to maximize advertiser value, deliver measurable performance, and scale impactful
programs. You’ll work on complex, data-rich problems at the intersection of e-commerce and
advertising, collaborate with stakeholders across Instacart and our retailer network, and help
shape how leading CPGs win on Instacart.
We’re operating in a fast-growing environment with evolving processes and ambitious goals. If
you thrive in a high-velocity setting, enjoy rolling up your sleeves, and care deeply about
driving results for customers and partners, this is an opportunity to make a meaningful impact.
About the Role

Own a portfolio of Canadian CPG advertisers, serving as the primary point of contact to drive
growth, retention, and long-term partnership value.
Plan, launch, and optimize retail media campaigns across Instacart ad products; analyze
performance to deliver data-backed recommendations that improve ROAS, incrementality, and
category share.
Identify and execute upsell and cross-sell opportunities, build business cases, and partner
with Account Executives on renewals, expansions, and joint business planning.
Lead regular performance reviews and Quarterly Business Reviews with senior client
stakeholders, translating complex data into clear narratives and actionable roadmaps.
Forecast pipeline and revenue, manage pacing and budgets, and ensure operational excellence in
collaboration with Ads Operations, Measurement, and Finance.
Advocate for client needs with Product and Engineering by synthesizing feedback and helping
pilot new features that improve advertiser outcomes at scale.

About You
Minimum Qualifications

3+ years of experience in account management or client success within digital advertising,
retail media, or e-commerce performance marketing.
Proven track record managing a portfolio of advertisers and meeting or exceeding revenue,
retention, and performance goals.
Hands-on experience running end-to-end campaigns (planning, trafficking coordination,
optimization, reporting) and leading QBRs or executive readouts.
Proficiency with Excel/Google Sheets (pivot tables, lookups) and comfort interpreting large
data sets to create clear, actionable insights.
Effective communicator with experience influencing senior client stakeholders and collaborating
cross-functionally with sales, operations, and analytics teams.
Bachelor’s degree in Business, Marketing, Analytics, or a related field, or equivalent
practical experience.

Preferred Qualifications

Experience working with CPG advertisers and familiarity with retail media networks (e.g.,
Instacart Ads, Amazon Ads, Walmart Connect).
Knowledge of performance marketing metrics (ROAS, CPA, incrementality) and experimentation
methodologies.
Exposure to data visualization or BI tools (e.g., Looker, Tableau) and comfort building
client-facing dashboards.
Working knowledge of SQL for exploratory analysis and performance deep dives.
Bilingual English/French and experience supporting Canadian national and regional CPG
stakeholders.
Instacart provides highly market-competitive compensation and benefits in each location where
our employees work. This role is remote and the base pay range for a successful candidate is
dependent on their permanent work location. Please review our Flex First remote work
policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta,
British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the
role. This role also includes a Sales Incentive Plan. The cash variable incentive target is
based on individual sales performance. Payout terms will be based on the Sales incentive Plan
for this role. OTE range for this role is listed below and is based on salary and fixed paymix
for the role. Sales incentive pay is contingent on performance and paid in accordance with the
terms of the applicable Sales Incentive Plan.
Additionally, this role is eligible for a new hire equity grant as well as annual refresh
grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed
below.CAN$94,500—$100,000 USDOTE Range$120,000—$126,500 USD