Discord has a highly engaged community of millions of daily active users who use the platform
for many different reasons, but there’s one thing that nearly everyone does: play video
games. Discord plays a uniquely important role in the future of gaming, and we are focused on
making it easier and more fun for people to hang out before, during, and after playing
games.Discord's Advertising Solutions team helps gaming, mobile, and entertainment brands
reach one of the most passionate and engaged communities on the internet. Our ad products —
including Quests, Bounties, and Video Quests — are built around action and participation, not
passive impressions. We're in an exciting phase of scaling our advertising business, and
the AMs on this team aren't just executing campaigns — they're shaping how we show up
for advertisers.
As an Account Manager, you'll own a portfolio of advertiser relationships post-sale and
serve as their strategic partner across the full campaign lifecycle. You'll combine
data-driven insights, platform expertise, and proactive communication to drive performance,
grow investment, and turn first-time advertisers into long-term Discord partners. This person
will report to the Director of Account Management.
What You'll Be Doing
Own a portfolio of advertisers across cross-platform and mobile gaming, mobile, or gaming
adjacent — managing relationships end-to-end from campaign kickoff through renewal
Analyze campaign performance data to surface insights, identify optimization opportunities, and
build wrap reports that connect results to client business goals
Drive revenue growth through proactive mid-flight and post-campaign upsell motions, setting up
your AE partner to close the next investment
Lead client-facing touchpoints, including kickoffs, check-ins, and business reviews — with
the confidence to present data and earn the next buy
Manage the full campaign execution lifecycle: media plan builds in Ads Manager, asset
submission, pre-launch QA, pacing, and escalation
Coordinate mobile measurement setup with MMP partners (AppsFlyer, Adjust, Singular) and serve
as the technical point of contact for attribution
Maintain accurate Salesforce records — line items, media plans, call notes, and pipeline
updates — in partnership with your AE
What you should have
4+ years of experience in digital advertising in an account management, client success, or
campaign management role (platform or agency-side)
Strong analytical skills — you can calculate CPI, ROAS, CPM, and pacing variance accurately,
and translate numbers into a clear client narrative
Demonstrated track record of growing accounts, not just retaining them — you can point to
specific upsell or expansion wins
Experience with performance advertising, mobile gaming, or app install campaigns
Proficiency with CRM tools (Salesforce preferred), ad platforms, and campaign reporting
dashboards
Clear, confident communicator — you can run a QBR, write a wrap report that closes the next
deal, and manage client expectations under pressure
Organized and process-driven; you build repeatable systems and flag issues before clients do
The US base salary range for this full-time position is $180,000 to $202,000 + equity +
benefits. Our salary ranges are determined by role and level. Within the range, individual pay
is determined by additional factors, including job-related skills, experience, and relevant
education or training. Please note that the compensation details listed in US role postings
reflect the base salary only, and do not include equity, or benefits.Why Discord? Discord
plays a uniquely important role in the future of gaming. We're a multiplatform,
multigenerational and multiplayer platform that helps people deepen their friendships around
games and shared interests, and helps developers build and grow their businesses. We believe
games give us a way to have fun with our favorite people, whether listening to music together
or grinding in competitive matches for diamond rank. Join us in our mission! Your future is
just a click away!
Discord is committed to inclusion and providing reasonable accommodations during the interview
process. We want you to feel set up for success, so if you are in need of reasonable
accommodations, please let your recruiter know.
Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s
collection and usage of personal information relating to the application and recruitment
process by clicking HERE. |
