Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and
has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in
almost every country across the globe. Every day, hosts offer unique stays and experiences that
make it possible for guests to connect with communities in a more authentic way.The Community
You Will Join:
Every day, millions of Airbnb hosts around the world create comfortable, reliable and welcoming
stays and Experiences for our guests. Hosting on Airbnb offers a unique way to meet our
Hosts’ financial goals but the rewards for opening their home or sharing a passion go beyond
their bank account. Hosting also offers the opportunity to impact their local community, share
their culture and connect with people they wouldn’t have met otherwise.We know that our
global community of hosts is one of Airbnb’s most precious assets and we are very intentional
on how we nurture the common identity of being an Airbnb Host. The Airbnb Community team is
looking for an experienced Community Engagement Lead to work in the territory and deliver upon
our Community Growth, Engagement and business goals.  
The Difference You will Make:
The Airbnb team is looking for a Community Engagement Lead to build and lead our Host Community
strategy in Spain and Portugal. You will regionally implement and iterate on Community programs
that engage Hosts at scale, such as the Host Clubs program and Host events, while also
innovating and testing new methods that can influence and strengthen the global community
strategy.
In this role, Community custodians in each region are responsible for balancing the needs of
our Hosting Community with those of Airbnb. You will work closely with and report to the
Community Regional Lead and build collaborative relationships with the relevant Country
Manager, Policy, Legal, Marketing and Communications Leads, supply teams and central Community
team to support our hosts. 
The ideal candidate has extensive Community experience and knowledge, especially in developing
Community strategies as well as building and maintaining programs that connect and engage at
scale.  
A Typical Day: 
Overall:

Act as the primary bridge between the local Airbnb team and the Host Community, coordinating
and prioritizing cross functional activities that entail community action across the territory
Lead Community growth, engagement and impact projects and initiatives from planning to
delivery. This includes developing project plans, collaborating with cross-functional teams,
coordinating multiple stakeholders, identifying project risks and crafting mitigation plans.
Develop and execute local Community Programs with clear communication, efficient resource
usage, and a deep focus on overall project execution.
Collaborate across functions to drive meaningful impact within Airbnb and its Host Community,
working closely with Country Manager, the policy, legal, communications, marketing,
partnerships, and supply teams. 
Coordinate the activities and daily operations of one Community Engagement Manager. 

Community Growth:

Develop and test new value propositions and methods for growing our host communities across
Spain and Portugal.
Identify new approaches to recruit, onboard and manage new community leaders 

Community Engagement:

Design effective initiatives for our train the trainer model, and content strategies to drive
Host engagement in Community programs and foster conversation
Support global Community Engagement Programming and evolve for local language and needs
Lead and organise effective Community events, both online and in-person

Community Impact: 

Identify country needs and develop  in-market projects to drive Host success and
accelerate business goals.
Develop resources, engaging and high impact communications, and training materials for cross
functional business partners.
Work with relevant regional stakeholders to help them leverage and collaborate with the Host
Community and help them identify and test new opportunities to do so. 
Influence regional prioritization, process improvement, and program feedback.
Develop deep knowledge of your assigned geographic markets and become the go-to source for all
Host Community information relating to local needs, trends and market dynamics for internal and
external partners.
Co-develop strategies in partnership with Supply teams to optimize host performance across
quality, pricing, and availability, empowering hosts with the tools and insights needed to set
them up for long-term success.
Leverage familiarity with STR regulatory environments to drive host engagement and education on
compliance initiatives and regulatory obligations collaborating closely with Policy and Legal
teams to ensure hosts are informed and well-supported.

Your Expertise:

10+ years of experience in Community Management, Strategy, Innovation, Operations, Project
Management 
Strong strategic project management skills with experience leading programs and
processes. 
Ability to approach Community through a strategic business lens and align Community goals with
business goals
Familiar with regulatory environments 
Entrepreneurial, solution oriented, growth mindset 
Highly autonomous and self-driven 
Strong verbal communication and interpersonal skills
Effective cross functional partner with ability to influence through persuasion, negotiation,
and consensus building
Passion for Airbnb, our Hosts, and the mission of the company - being an Airbnb host is a plus
Spanish mother tongue and fluent English. Ideally also fluent in Portuguese.
Excellent written and oral communication skills
Based in Barcelona 

Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas
foster innovation and engagement, and allow us to attract creatively-led people, and to develop
the best products, services and solutions. All qualified individuals are encouraged to
apply.How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many
factors, such as: training, transferable skills, work experience, business needs and market
demands. The base pay range shown below is annualized, is subject to change and may be modified
in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel
Credits.Spain Annual Pay Range€80.000—€100.000 EUR