Job Title: Abuse Investigator
Job Location:
Job Type: Full Time
Education Level: Bachelors Degree
Work Experience: 2+ to 5 Years
Job Shift: First Shift
Yearly Salary:DOE (Depend on Experience)
Company Name:
Contact Information:    ()
Job Description:
Who we are 
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the
world’s largest enterprises to the most ambitious startups - use Stripe to accept payments,
grow their revenue, and accelerate new business opportunities. Our mission is to increase the
GDP of the internet, and we have a staggering amount of work ahead. That means you have an
unprecedented opportunity to put the global economy within everyone's reach while doing the
most important work of your career.
About the team
Abuse Operations is the front-line incident response and remediation function handling active
product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group,
spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data
Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads
incidents. The team  works directly with impacted merchants to resolve technical incidents
and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time
zones, these team members regularly coordinate with global stakeholders across the world.
What you’ll do
You'll play a critical role in safeguarding our financial ecosystem by investigating
high-risk accounts and identifying complex patterns of fraud during incidents. You will lead
incident response for product abuse and fraud events, conducting deep-dive analyses to identify
root causes. By collaborating cross-functionally, you will drive improvements that enhance our
fraud detection and prevention strategies at scale. Your expertise will be essential in
automating response processes through agentic approaches, allowing us to safeguard merchants
and neutralize threats with speed and precision.
Responsibilities

Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing),
utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate
response.
As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card
testing, account takeovers, and other fraud vectors, classifying them using FT3 (Fraud Taxonomy
3.0) to standardize threat intelligence.
Lead incident root cause analyses to identify gaps in current systems and strategies,
leveraging the FT3 framework, data-driven model to drive enhancements and process improvements
for emerging fraud risks.
Streamline incident response capabilities, ensuring the tooling and processes are clear,
accurate and efficient
Work cross-functionally with security, fraud and data science teams to build agentic solutions
for responding to abuse incidents at scale
Effectively communicate cross-functionally with legal and policy teams to assess and mitigate
risks, while demonstrating strong problem-solving under pressure.
Collaborate effectively with teammates, leading projects, mentoring others, and developing and
championing quality standards within the team

Who you are
We're looking for someone who meets the minimum requirements to be considered for the role.
If you meet these requirements, you are encouraged to apply. The preferred qualifications are a
bonus, not a requirement.
Minimum requirements

3+ years of experience conducting incident response in security, product abuse or trust domains
3+ years experience analyzing large data sets to solve problems and/or building models with a
behavioral approach to fraud detection
B.S. or M.S. Computer Science or related field, or equivalent experience
Expert knowledge of Python and SQL, and familiarity with other programming languages
Existing experience with log analysis (e.g. first or third party applications, system / data
access, event logs), network security, digital forensics, and incident response investigations
Ability to communicate results clearly and focus on impact
Ability to think creatively and holistically about reducing risk in a complex environment

Preferred qualifications

An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors.
Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.)
Familiarity with common open-source frameworks for big data processing and/or data science
(PySpark, Pandas, Sci-kit Learn, etc.)
Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in
an enterprise environment
Ability to proactively challenge the status quo by leveraging data and taking a user-centric
approach to address complex product integrity challenges
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