Discord has a highly engaged community of millions of daily active users who use the platform
for many different reasons, but there’s one thing that nearly everyone does: play video
games. Discord plays a uniquely important role in the future of gaming, and we are focused on
making it easier and more fun for people to hang out before, during, and after playing
games.Discord's Payments, Fraud & Risk team enables revenue growth and protects
Discord's financial health by managing payments optimization and fraud risk as a strategic
function. We operate across three core areas: identifying and mitigating large-scale fraud to
enable clean revenue, optimizing the cost of payments through chargeback strategy and card
network fee mitigation, and partnering with Product, Revenue, and Engineering early to surface
and address fraud risk — so Discord can launch with confidence and maximize revenue outcomes.
As Discord matures, this team serves as the connective tissue between Payments Strategy,
Engineering, Legal, Product, and Revenue — embedding fraud and financial risk expertise into
everything Discord does, with a bias toward enabling growth.
As a Payments & Fraud Analyst on Discord's Payments, Fraud & Risk team, you will
own one or more of the team's core functions end-to-end — leading cross-functional
programs, shaping fraud and payments strategy, and driving the fraud risk decisions that let
Discord launch products with confidence and maximize clean revenue.

What You'll Be Doing

Own high-scale fraud detection and mitigation, payments operations, and risk assessment within
your assigned area end-to-end — from strategy through execution and post-launch measurement
Lead high complexity fraud investigations, perform root cause analyses, and translate findings
into concrete proposals for rule improvements and cross-functional action
Write SQL queries to analyze fraud and payments data, and build reporting and monitoring
dashboards and alerts (e.g., Mode, Datadog) that track performance and inform decision-making
Program manage cross-functional initiatives with Engineering, Legal, Payments Strategy,
Product, Revenue, and other partners — setting milestones, managing dependencies, and driving
delivery
Contribute to risk assessments for new product launches, identifying fraud exposure early and
executing mitigation strategies
Communicate the business impact of your work to cross-functional stakeholders — pre, during,
and post-launch — adjusting level of detail based on audience
Mentor junior team members and contribute to team-wide quality and knowledge sharing

What you should have

4–5+ years of experience in payments, fraud, or risk operations, with direct, hands-on
exposure to card network rules, chargebacks, and dispute processes
Deep working knowledge of payments flows, card network rules (Visa, Mastercard, Amex, etc.),
and chargeback/dispute processes
Proficiency in SQL, with hands-on experience querying and analyzing large datasets to drive
fraud and payments decisions
Experience building reporting and monitoring workflows using BI and alerting tools (e.g., Mode,
Datadog, or equivalent)
Proven ability to independently own an end-to-end function and execute mid-size programs with
minimal oversight, making judgment calls that weigh business impact and tradeoffs
Comfort navigating ambiguous problems where the issue is known but the right solution requires
evaluating multiple options, with the ability to anticipate near-term risks and proactively
flag or mitigate them
Strong written and verbal communication skills, with the ability to translate complex,
technical findings into business-impact narratives for cross-functional and senior stakeholders
Experience mentoring others or serving as a technical resource on a team, with a collaborative,
cross-functional operating style comfortable navigating differing viewpoints with peers across
Engineering, Legal, Product, and Revenue

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda,
Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties).
Relocation assistance may be available. 
The US base salary range for this full-time position is $144,000 to $162,000 + equity +
benefits. Our salary ranges are determined by role and level. Within the range, individual pay
is determined by additional factors, including job-related skills, experience, and relevant
education or training. Please note that the compensation details listed in US role postings
reflect the base salary only, and do not include equity, or benefits.Why Discord? Discord
plays a uniquely important role in the future of gaming. We're a multiplatform,
multigenerational and multiplayer platform that helps people deepen their friendships around
games and shared interests, and helps developers build and grow their businesses. We believe
games give us a way to have fun with our favorite people, whether listening to music together
or grinding in competitive matches for diamond rank. Join us in our mission! Your future is
just a click away!
Discord is committed to inclusion and providing reasonable accommodations during the interview
process. We want you to feel set up for success, so if you are in need of reasonable
accommodations, please let your recruiter know.
Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s
collection and usage of personal information relating to the application and recruitment
process by clicking HERE.